Enterprise Strategy Consultation Business Manager
تفاصيل الوظيفة
Job Description We are currently searching for an enthusiastic and innovativeBusiness Development Managerto lead our Enterprise Strategy business line, developing, managing, and supporting related services’portfoliothat focus onproviding best practices and excellence methodologies in the domains of ITSM, Information Security, Business Continuity, GRC, Risk Assessment, Security Compliance, IT Quality and Enterprise Architecture. Business Development Manager is the ultimate owner for managing and developing a group of solutions/products and related services working closely with all company’s departments to achieve the company’s goals. Responsibilities: Prepare and develop business plans that contribute to the continues service’s development for assigned workloads. Identify and develop business unit's unique selling propositions and differentiators and be able to project our services as the best-in-class. Make sure any assigned service or product is well defined by developing and following service catalogue process. Engage directly with sales team in developing the relationship with company’s key accounts by introducing our services as an expert in the assigned workloads. Preparethe technical responses to RFPs and other documents as required. Monitor business health for assigned workloads by working closely and conducting business reviews with finance, sales, marketing, customer success and services teams to ensure the success of the planned objectives. Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. Manage and lead the relationship with assigned vendors/ partnersby acting as single point of contact for business reviews and any partnership’s requirements. Directly or through a team; manage and supervise any operation process related to the vendor’s agreement that include lead registration, discounts, order placement, incentive, vouchers and rebates management through the announced vendor’s channel or portals. In cooperation with customer success teams, make sure existing customers are satisfied and renewals are on track. Plan for Cross-Sell and Up-Sell to existing customers by identifying new services or enhancement to existing service that contribute to customer’s success and numeric objectives. Deliver directly and indirectly product and service training and workshops to increase sales, marketing and service delivery awareness and understanding for the assigned portfolio. This may include onboarding for new team members that will engage at any of the mentioned functions. Content Creation: Help define new technical and market content such as white papers, technical concept notes, product plans, competitive battle cards, product videos, blog posts, market analyses and any other material that enable/support our customers and other internal teams. Leadtechnical demonstration: Execute demos/presentationsfor customers and internal sales and marketing team members. Create and document specific alignment between a technology/servicedemonstration and a solution vision. Set a high-quality bar for demo/presentationcuration, execution, and delivery while engaging with a variety of customer roles, both management and technical. Leadcustomer business value identification and discovery -- understand how our services and their unique differentiation can be used within the customer's existing architecture and business environment. Lead technical workshops, seminars, and engagements with customers who are interested in an in-depth understanding of our solutions and services. Requirements Certification Requirements: Professional Qualifications or Certifications (from recognized institutions or professional regulation bodies) Required, if any. Bachelor Degree ITIL Expert (Must) ISO/IEC standard Lead Auditor or Implementor in one or more domains (Must) COBIT 2019 Foundation (Preferred) COBIT 2019 Design & Implementation (Preferred) TOGAF (Preferred) IT4IT (Preferred) ARIS, Orbus iServer or Mega knowledge (preferred) BMPN Practitioner (Preferred) Experience: Extensive knowledge and work experience (7+ years’ experience) in ITSM framework and standards; should participated (as a leader or key consultant) in ISO standards & certification projects. Business strategy and market development knowledge with demonstrated analytical and business modeling skills. Ability to influence and drive results in a complex technical and business environment, including ability to communicate and influence various internal stakeholders and across functions (such as marketing, sales, services, customer success and finance). Extensive knowledge in document and report writing in both Arabic and English. 3+ years technical experience in one or more IT domains (Infrastructure, Application, Security etc.) Strong understanding of standard process design, process development, and process implementation methodologies, tools, and techniques Strong analytical skills to be able to review and understand large amounts of information and its inter-relation, dependency, flow and input/output Experience working across private and public sectors across EMEA – particularly in GCC Personal Skills: High sense of responsibility and ownership, acting like owner in what you do. Exceptional communication and presentation skills Fluent in English and Arabic. Proven people management and leadership skills Able to multi-task efficiently under time pressure Ability to maintain composure during stressful situation {{getI18n('')}} {{getI18n(data(0).applynow)}} #J-18808-Ljbffr
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