Accounts Receivable Leader

Are you looking for new and exciting career opportunities? Take a look at our list of open vacancies – perhaps you’re the exact person we’ve been looking for! At QIMA, Finance is so much more than spreadsheets. As part of our Finance team, you will work with international customers, be involved in crucial IT processes, and play a key role in ensuring the financial stability of the company. If you are a reliable individual with a strong sense of personal responsibility, join our Finance team and help us reinforce the financial foundation for QIMA's bright future.

The Company

We’re a global provider of supply chain compliance services that helps brands, retailers and importers manage and optimize their global supply network.

The Job

The Team Leader (Accounts Receivable) job involves supervising and guiding a team of A/R specialists who will be responsible for the analysis of receivables due from external customers/companies and initiation of necessary follow-up actions to get invoice payment. The work includes a combination of Ticket Management via the Freshdesk System and internal follow-up/ coordination with the Sales Team time collection and system allocations. · Lead a team of specialists and team coach to do AR process. · Guide team to reduce AR ageing and optimize collections. · Manage day-to-day activities with the team. · Respond to clients on any process-related queries and manage 1 st -level escalations. · Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLA’s. · Tracking and maintaining metrics for a variety of data including attendance, productivity, etc. · Develop processes to improve the productivity and quality of the team. · Mentor specialists and senior analysts, supervise and train junior staff or new trainees and encourage good A/R follow-up skills and work ethic. · Participate in the new pilots projects & work towards proper transition of knowledge to team. · Work with managers to resolve any personnel problems or conflicts that may arise in the team. · In addition to administrative responsibilities, the Team leader may be expected to perform follow-up work as well depending upon the requirement. · Identify trends within the portfolio to aid collections and improve productivity. · Recruits, interviews, hires and trains new staff in the department · Organizes monthly meetings to communicate information and guidance from company leadership and to review policies, procedures, and best practices.

The Candidate

Your profile · Strong leadership and mentoring skills · Able to juggle multiple responsibilities at one time · Excellent verbal and written English language communication skills · Extremely high level of attention to detail · Punctual and time-sensitive · Target-oriented and AR resolution mindset · Strong analytical background · Keen eye for process and quality improvement Qualifications: · A college degree in Finance and Accounting, or equivalent majors · Willing to work during weekends and holidays for invoicing requirements. · A minimum 3 years of experience in the supervisory level #J-18808-Ljbffr