Digital Account Manager

Job Description

• Creating and maintaining positive, long-term relationships with clients to build trust.
• Investigate and determine clients wants and needs.
• Developing and implementing a comprehensive digital strategy for assigned clients.
• Present and train on social media strategies to clients.
• Analyze the effectiveness of digital campaigns.
• Prepare and present reports.
• Determining client needs by conducting in-person or electronic meetings to outline their digital goals.
• Overseeing the client's online presence and identifying areas of improvement.
• Acting as a point of contact for clients to address any digital management queries or concerns.

Job Requirements

• Bachelor’s degree in business administration or a related field.
• 2 years of experience as a digital account manager, or a similar role.
• A previous experience managing medical accounts is preferred.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Ability to thrive under pressure and work in a fast-paced environment.
• Strong verbal and written communication skills.
• Strong time and project management skills.
• Strong listening, negotiation, presentation abilities, and analytical skills.
• Excellent knowledge of social media and digital platforms, digital best practices, marketing strategies, and social media management.