Product Manager - Liabilities & Wealth Managment

Job Purpose: The Product Manager's main responsibility is to develop, enhance, and support digital liability and wealth management products that meet the needs and expectations of customers while aligning with the organization's goals.  The Product Manager tasks may include conducting market research and analysis to identify customer needs and market trends, collaborating with various teams such as marketing, sales, and legal to develop and launch new liability products, and regularly monitoring the performance of existing products to identify areas for improvement.  The Product Manager will also be responsible for defining product features and specifications, pricing strategies, and ensuring compliance with regulatory requirements. Additionally, to work closely with cross-functional teams to develop marketing strategies, sales tools, and training materials to enable successful product launches and ongoing product support.  The Product Manager will also be responsible to own the P&L of any product assigned, conducting detailed portfolio analysis to identify cross selling opportunities, propose opportunities to increase revenue from existing portfolio, work on introducing customer segmentation and retention strategies that can help to enhance portfolio performance. Compliance and Regulations: Ensuring compliance with relevant laws, regulations, and internal policies governing investment activities. This includes understanding and adhering to legal and ethical standards, as well as reporting requirements. Principal Responsibilities, Accountabilities and Deliverables of Role:

• Identifying and working on setting up the full conventional and Islamic liability products that can contribute to achieving the bank’s revenue targets.
• Develop and implement wealth management products that are tailored to the specific needs and risk tolerance of ila Customers.
• Build and manage Wealth management portfolio by offering a competitive solution that offers various investment vehicles such as stocks, bonds, mutual funds, and derivatives. While ensuring diversification, risk management, and potential returns to optimize portfolio performance.
• Own ila Bank Mobile App, this includes all related screens and functionalities across all products and services, to ensure smooth processes and fabulous customer experience to all ila users.
• Own the P&L of any Products that might be assigned by Head of Proposition as required.
• Introducing sales and acquisition campaigns that can support in achieving the product assigned targets.
• Managing Product related releases, UATs and representing the customer internally. Conduct Pilot production testing for new releases for products and services. Act as subject matter expert with PMO, IT, Testing teams to ensure details testing is being completed, and that UAT scenarios are comprehensive and covered all the necessary areas that should be tested, and that testing process has been completed in a satisfactory manner.
• Work closely with the relevant Product manager throughout the entire UAT process.
• Conduct a post UAT session to Ila Senior management to present the new product App journey, highlighting all the new features that will be added because of this new App release, and how the customer can benefit from these features (Impact on customers).
• Managing Products related enhancements and projects in collaboration with the relevant Product Managers.
• Identify market trends, assess the feasibility of new products and services, and recommend a road map for continuous enhancements of existing products and implementation of new ideas.
• Conduct the necessary trainings to the relevant teams.
• Conduct regular product reviews, identify opportunities to increase Product profitability, and/ or enhance customer experience.
• Assist in launching Product campaigns that can enhance the product sales performance.
• Produce appropriate management information reports to perform periodic review of the performance and manage these within the expense budget while achieving the revenue targets.
• Liaising with Customer Service to address/ handle any customer compliant/ incident.
• Managing and tracking the Product performance, submitting a frequent/ weekly update to Head of Proposition.
• Liaising with internal & external stakeholders in any new or existing projects and deliverables.