Head, Fraud Rules Management

Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Baker Street 30 Responsible for managing the building of new rules based on input from input from data and modelling teams as well as business stakeholders (incl. testing of new fraud rules, impact assessment with regards to customer friction and fraud frustration as well as continuous monitoring of rules performance). Management ofrules implementation into PPB fraud detection management systems and ensuring rules are coded correctly and working as intended (incl. liaising with relevant stakeholders (e.g. IT/Technology, Fraud Risk Strategy Heads) if rules are not triggering any alerts). Responsible for maintaining an inventory of all PPB fraud rules and overseeing inventory to ensure fraud rules are effective (within as well as across PPB portfolios). Recommend changes to current fraud rules within risk appetite as well as fraud rules to mitigate trending fraud modus to Fraud Risk Strategy Heads and Country & PPB SA Business Stakeholders Qualifications

• Post Graduate Degree in Information Technology
• Other Minimum Qualifications, Certifications or Professional Memberships: Coding skills for relevant monitoring systems to implement rules

• 5-7 years proven experience in rule writing and monitoring or comparable (ideally in the area of fraud risk management)
• 5-7 years experience - Some business knowledge of retail banking products such as Transactional, Card, Home loans, VAF and Insurance.
• People Management experience is critical