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Home Online HR Services Manager

HR Services Manager

Full time at Barchester healthcare in Online
Posted on May 8, 2024

Job details

Barchester’s people services team have a new opportunity for a HR Services Manager to join our established team. This key role will lead our team of knowledgeable and multi-skilled HR-Co-ordinators to deliver an effective service to colleagues across the UK. You will be responsible for generating service improvements in line with the people services targets and objectives, as well as develop and embed the team agenda and strategy. With a rapidly expanding portfolio of care homes and hospitals across the UK, this role is key to ensuring the delivery of an exceptional transactional people process to more than 250 sites across the country. This is a permanent, remote position, with regular travel to Inverness. We are offering an impressive rewards and benefits package, including: • Competitive starting salary • 10% discretionary annual bonus • 25 days annual leave, plus bank holidays • Ability to work from home • Enrolment in our group pension plan, with a 3% employer contribution • Unlimited access to our generous refer a friend scheme, earning up to £500* per referral • Access to a wide range of retail and leisure discounts at big brands and supermarkets • Free access to medical specialists, who are available for a second opinion if you need to make a decision with confidence • Confidential and free access to counselling and legal services Required experience, skills and knowledge: • Experience of full end to end employee life cycle management or equivalent service experience, ideally in the care sector • Previous demonstrable experience of HR Operations/HR Services transformation and evolution • Prior experience of leading a team of individuals to deliver results • Ability to communicate at all levels and build strong partnerships with key stakeholders • Strong organisational skills with attention to detail • Familiarity with continuous improvement, project and change management techniques • Experience of implementing an HRIS system and writing HR policies and procedures would be advantageous • Full UK driving licence, with ability to travel to Inverness on a regular basis Role and responsibilities: • Operational oversight of a team of HR Coordinators and Administrators • Create a one team ethos to ensure the effective delivery of employee lifecycle interventions • Provide team training and coaching to ensure the team is multi-skilled and able to respond to queries from multiple channels • Champion change, driving continuous improvement • Promote employee and manager self-service access where applicable, whilst maintaining core HR services • Work collaboratively with wider People services and HR function to ensure operational effectiveness of service delivery • Oversee the processes for joiners, leavers, and transfers to ensure quality of service delivery • Oversee HR systems to ensure people data accuracy and provide reporting • Ensure all processes are compliant with the General Data Protection Regulations • Support with policy development to ensure compliance with employment legislation and best practice If you’d like to use your expertise in an organisation that provides the quality care you’d expect for your loved ones, this is an empowering and rewarding place to be. You’ll have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment.

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