Home Online Team Lead, Operations

Home Online Team Lead, Operations

Team Lead, Operations

Full time at CoreLogic in Online
Posted on May 8, 2024

Job details

At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: As an Operations Services Lead, you’ll manage the workflow of a team in a fast-paced production environment that services, supports, and mitigates risk for different types of property loans. You enjoy the challenge of exercising your attention to detail and critical thinking skills to organize workflow to maximize efficiencies while delivering an exceptional client experience. Your primary responsibilities are to manage workflow tasks, delegate project work, drive process improvement, and help develop the team through training and mentorship. You also stay close to the work by overseeing the accurate research and analysis of data to ensure that delivery and quality expectations are met. To excel in this role, you continually engage and motivate yourself by applying your organizational, communication, and influencing skills that drive team success. We foster a learning culture that encourages personal and professional development, enabling you to thrive and reach your full potential. Job Duties Assists leadership team with the management of daily operational activities for assigned team(s). Provides direction and guidance to team members. May assist in scheduling and coordinating team activities. Consistently deliver exceptional client service in a high-volume production environment  Provide mentorship and training to team members  Prioritize both individual and team responsibilities while meeting all established deadlines  Research, collect and fill gaps for missing data to ensure accuracy  Utilize various tools to analyze, query, and manipulate data according to defined business procedures  Adhere to all required company and client driven standards and/or Service Level Agreements (SLAs)  Track progress and provide status report to management on achievement of daily or weekly team goals  Lead or participate in projects or initiatives Build, maintain and leverage strong professional relationships  Serve as a change champion in order to meet goals and maximize team performance  Assist in troubleshooting and resolving complex escalated issues  Job Qualifications: JOB QUALIFICATIONS High school diploma, GED or equivalent required; bachelor’s degree preferred 6+ years of relevant experience  Client service-oriented experience preferred Strong aptitude for leading people, with the ability to influence and motivate others  Ability to provide exceptional client service in a high-volume production environment Ability to manage, prioritize and delegate tasks for the team  Ability to manage time, set priorities and meet deadlines for self and assigned team(s)  Intermediate computer skills and technical mastery of relevant systems and applications  Ability to understand basic property related documentation from a variety of sources Critical thinking to synthesize information from multiple sources to solve problems Detail oriented to process and analyze data accurately Ability to collaborate with others and provide status updates Exceptional verbal and written communication skills Willingness to continuously learn and develop CoreLogic's Diversity Commitment: CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. CoreLogic benefits information can be found here: . Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range.  EOE AA M/F/Veteran/Disability: CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. CoreLogic maintains a Drug-Free Workplace. Please apply on our website for consideration. By providing your telephone number, you agree to receive automated (SMS) text messages at that number from CoreLogic regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide. Connect with us on social media! Click on the quicklinks below to find out more about our company and associates.

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Are you ready for a career with CoreLogic?

When you're part of CoreLogic, you're part of something big; something that reaches beyond yourself and beyond today. We're not only a cutting-edge information solutions provider; we're also a team of the greatest thinkers, client-care representatives and talent from around the globe. We're poised toward a future filled with opportunity, discovery and ground-breaking work. And if you share this passion, then you may just be CoreLogic, too. CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. If you’d like more information about your EEO rights as an applicant, pleaseclick here . CoreLogic will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. For more information, please click here . If you need reasonable accommodation to complete the on-line application, please contact Talent Acquisition at careers@corelogic.com or 1-866-224-2086. Please include the following information in your email: The specific accommodation you’re requesting to complete an employment application The position you are applying for (job title and/or job number) Do you represent a third-party organization supporting individuals with disabilities? You can contact us at careers@corelogic.com. Please allow up to three business days to receive a response. Please include the following information in your email: Your organization’s name Organization’s location(s) Brief description of your need CoreLogic is aware of schemes involving fraudulent job postings on third-party employment search sites and/or individual(s) or entities claiming to be employees of CoreLogic. Those involved are offering fraudulent employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of CoreLogic or a CoreLogic recruiter, please contact CoreLogic at careers@corelogic.com .
  • Please be advised that all legitimate correspondence from a CoreLogic employee will come from "@CoreLogic.com" email accounts.
  • CoreLogic will not interview candidates via text or email. Our interviews will be conducted by recruiters and leaders via the phone, zoom/teams or in an in-person format.
  • CoreLogic will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.
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