Job details
Allgemeine Angaben
Bewerbungsfrist21-Apr-2024
Standort
Ortigas Center
Land
Philippinen
Job Kategorien
Support Positions
Work Style
Hybrid
Jobbeschreibung
Position Summary The Database Administration Engineer is responsible for installation, maintenance and support of miscellaneous database platforms to ensure the operation of global systems in order to provide performance and availability for its users, such as staff, customers and suppliers. Including teams within Information Technology, Information Systems, and others. Functional Responsibilities ● Responsible for providing, planning, conducting and directing the analysis of complex business initiatives that require a Database to be actioned upon. ● Provide technical support and resolve requests around the Database Admin technology verticals. ● Work hand in hand with other technology teams to provide solutions to end user needs. ● Documentation and Implementation of Standard and Normal Changes, as well as support on Emergency Changes. ● Work along other teams to plan and deploy patches and or upgrades to the Database Management Systems environments. ● Perform peer reviews for Method of Procedure and enforce Policies and standardization. ● Perform TELUS International Database Assessments that include but are not limited to: Administration, deployment, configuration and recovery of DBMS. ● Perform Database Inventorying and documentation. ● Implement and enforce Database Best practices, least privileged access models, Backup and Recovery practices. ● Database Monitoring and tune up: sessions, locks, peaks, io, waits, etc. ● HADR failover and management for different DBMS. ● Provides Support to Global Security Audits acting as POC from IT Database Administration Team within the Auditor Interviews and evidence asks. ● Collaborate with Engineering New Client Launches and/or new technology projects, enabling new business and features. ● Become the link and facilitator of implementations and deployment of applications related to several different teams including Artificial Intelligence, DataWareHouse, Business Intelligence, Machine Learning, Information System Developments, etc. ● Perform other project related duties as requested by management. Zusätzliche StellenbeschreibungRequired Experience, Education, Skills & Competencies: Specific Qualifications: ○ Miscellaneous Operating system knowledge and practice background within Databases scope. ○ Strong skills in Miscellaneous DBMS and SQL Language ■ MSSQL 2005 - 2019 | MySQL 5.0 - 8 | PostgreSQL ■ Cloud Technologies (GCP | AWS | Azure)■ DevOps Knowhow (Kubernetes | Docker | etc)■ NoSQL (Riak/Redis/MongoDB)■ SQL Development ○ Common troubleshooting knowledge and debugging for multi-tiered architecture. ○ Powershell Scripting, Bash Shell Scripting, Python Scripting. ○ General Knowledge of Programming Language and their interaction with DBs. Skills ○ Teamwork and Remote Work skills. ○ Ability to respond to External & Internal requests ○ Fast adaptation to technology changes ○ Schedule Flexibility (including On Call Shift Rotation) Education/Experience and Knowledge ○ MCSA SQL - Microsoft Certified Solutions Associate (desirable)○ Experience handling multi tiered Database Solutions ○ Experience in Microsoft Windows and Linux. ○ Knowledge in Cloud interaction in any of these technologies: GCP, Azure, AWS. ○ Minimum of 1 year experience in a DBA/DevOps development role. ○ Amenable to work at TELUS Ortigas. EEO Statement
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Ref Number
Req_00127315
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Including teams within Information Technology, Information Systems, and others. </p><p></p><p></p><p><b> Functional Responsibilities </b></p><p></p><p>● Responsible for providing, planning, conducting and directing the analysis of complex business </p><p> initiatives that require a Database to be actioned upon. </p><p>● Provide technical support and resolve requests around the Database Admin technology </p><p> verticals. </p><p>● Work hand in hand with other technology teams to provide solutions to end user needs. </p><p>● Documentation and Implementation of Standard and Normal Changes, as well as support on </p><p> Emergency Changes. </p><p>● Work along other teams to plan and deploy patches and or upgrades to the Database </p><p> Management Systems environments. </p><p>● Perform peer reviews for Method of Procedure and enforce Policies and standardization. </p><p>● Perform TELUS International Database Assessments that include but are not limited to: </p><p> Administration, deployment, configuration and recovery of DBMS. </p><p>● Perform Database Inventorying and documentation. </p><p>● Implement and enforce Database Best practices, least privileged access models, Backup and </p><p> Recovery practices. </p><p>● Database Monitoring and tune up: sessions, locks, peaks, io, waits, etc. </p><p>● HADR failover and management for different DBMS. </p><p>● Provides Support to Global Security Audits acting as POC from IT Database Administration </p><p> Team within the Auditor Interviews and evidence asks. </p><p>● Collaborate with Engineering New Client Launches and/or new technology projects, enabling </p><p> new business and features. </p><p>● Become the link and facilitator of implementations and deployment of applications related to </p><p> several different teams including Artificial Intelligence, DataWareHouse, Business Intelligence, </p><p> Machine Learning, Information System Developments, etc. </p><p>● Perform other project related duties as requested by management. </p><p><p><p>Zusätzliche Stellenbeschreibung </p><p><p><b> Required Experience, Education, Skills & Competencies: </b></p><p></p><p><b> Specific Qualifications: </b></p><p></p><p>○ Miscellaneous Operating system knowledge and practice background within Databases </p><p> scope. </p><p>○ Strong skills in Miscellaneous DBMS and SQL Language </p><p>■ MSSQL 2005 - 2019 | MySQL 5.0 - 8 | PostgreSQL </p><p>■ Cloud Technologies (GCP | AWS | Azure)</p><p>■ DevOps Knowhow (Kubernetes | Docker | etc)</p><p>■ NoSQL (Riak/Redis/MongoDB)</p><p>■ SQL Development </p><p>○ Common troubleshooting knowledge and debugging for multi-tiered architecture. </p><p>○ Powershell Scripting, Bash Shell Scripting, Python Scripting. </p><p>○ General Knowledge of Programming Language and their interaction with DBs. </p><p></p><p><b> Skills </b></p><p></p><p>○ Teamwork and Remote Work skills. </p><p>○ Ability to respond to External & Internal requests </p><p>○ Fast adaptation to technology changes </p><p>○ Schedule Flexibility (including On Call Shift Rotation)</p><p></p><p><b> Education/Experience and Knowledge </b></p><p></p><p>○ MCSA SQL - Microsoft Certified Solutions Associate (desirable)</p><p>○ Experience handling multi tiered Database Solutions </p><p>○ Experience in Microsoft Windows and Linux. </p><p>○ Knowledge in Cloud interaction in any of these technologies: GCP, Azure, AWS. </p><p>○ Minimum of 1 year experience in a DBA/DevOps development role. </p><p>○ Amenable to work at TELUS Ortigas. </p><p><p>EEO Statement </p><p><p> At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. </p><p> Equal Opportunity Employer </p><p> At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. 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The Use of Business Intelligence: Basics of Data & Data Mining course provides a comprehensive introduction to the principles of business intelligence and data mining.<br /> <br /> The course is designed for professionals, students, and anyone who wants to gain knowledge and skills in the field of business intelligence. The course covers essential topics, including data collection and analysis, data warehousing, data visualisation, and data mining.<br /> <br /> Throughout the course, you'll learn how to use various tools and techniques to collect and analyse data, including SQL, Python, and Excel. You'll also learn how to use data to make informed business decisions, such as identifying trends, predicting future outcomes, and optimising business processes.<br /> <br /> Throughout the course, you'll learn how to use various tools and techniques to collect and analyse data, including SQL, Python, and Excel. 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The Use of Business Intelligence: Basics of Data & Data Mining course provides a comprehensive introduction to the principles of business intelligence and data mining.<br /> <br /> The course is designed for professionals, students, and anyone who wants to gain knowledge and skills in the field of business intelligence. The course covers essential topics, including data collection and analysis, data warehousing, data visualisation, and data mining.<br /> <br /> Throughout the course, you'll learn how to use various tools and techniques to collect and analyse data, including SQL, Python, and Excel. You'll also learn how to use data to make informed business decisions, such as identifying trends, predicting future outcomes, and optimising business processes.<br /> <br /> Throughout the course, you'll learn how to use various tools and techniques to collect and analyse data, including SQL, Python, and Excel. You'll also learn how to use data to make informed business decisions, such as identifying trends, predicting future outcomes, and optimising business processes.<br /> <br /> By the end of the course, you'll have a solid understanding of the fundamentals of business intelligence and data mining, as well as the practical skills needed to apply these principles in a real-world business setting. Whether you're looking to start a career in business intelligence or want to enhance your existing skills, this course will provide you with a solid foundation to build upon.<br /> <br /> <strong>What you will learn</strong> <ul> <li>Understanding Business Intelligence: Students will gain a comprehensive understanding of the role and importance of business intelligence in modern organisations. They will learn how business intelligence can drive informed decision-making and improve overall business performance.</li> <li>Data Analysis Fundamentals: Students will acquire essential skills in data analysis, including techniques and methodologies for analysing and interpreting data. They will learn how to identify patterns, trends, and insights from data and present their findings effectively using data visualisation techniques.</li> <li>Data Mining Techniques: Students will explore various data mining techniques and algorithms used to extract valuable information from large datasets. They will learn how to preprocess and clean data to ensure data quality and employ data mining algorithms to discover patterns, associations, and correlations.</li> <li>Predictive Analytics and Machine Learning: Students will be introduced to predictive analytics and its significance in business intelligence. They will gain knowledge of machine learning algorithms and their applications in building predictive models. Students will learn how to leverage machine learning techniques to make data-driven predictions and forecasts.</li> <li>Business Intelligence Implementation: Students will learn how to design and implement business intelligence systems effectively. They will understand the principles of data warehousing and data integration and explore best practices for data governance, privacy, and security in the context of business intelligence.</li> <li>Ethical Considerations in Business Intelligence: Students will develop an awareness of the ethical implications associated with the use of business intelligence. They will learn about privacy, consent, and legal considerations in data collection and analysis. Students will understand the importance of responsible and ethical use of business intelligence tools and techniques.</li> </ul> <strong>Is this course for you?</strong> <ul> <li>This course is ideal for those who work in or aspire to work in the following professions:</li> <li>Business Professionals: Professionals working in various roles within organizations, such as managers, analysts, consultants, and executives, who need to make data-driven decisions and leverage business intelligence tools and techniques.</li> <li>Data Analysts: Individuals aspiring to become data analysts or enhance their data analysis skills will benefit from this course. It provides them with a strong foundation in data analysis techniques, data mining, and predictive analytics.</li> <li>IT Professionals: IT professionals involved in the implementation and maintenance of business intelligence systems, data warehouses, and data integration solutions will find this course valuable. It equips them with the knowledge required to design and implement effective business intelligence solutions.</li> <li>Students and Graduates: Students pursuing degrees or certifications in business, data science, or related fields can benefit from this course. It provides them with essential skills and knowledge in business intelligence, data analysis, and data mining, enhancing their employability in the job market.</li> <li>Entrepreneurs and Business Owners: Individuals starting their own businesses or managing small to medium-sized enterprises can gain insights into leveraging data effectively to make informed business decisions. 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Look no further than this fantastic 70-464 Developing Microsoft SQL Server online course.<br /> <br /> Microsoft courses demonstrate a high level of skill, and have been expertly created for IT professionals who hope to become certified. Global Edulink provides excellent training which will guarantee your success in your chosen Microsoft exam. For those hoping to take the 70-464 Developing Microsoft SQL Server exam, this is the course for you. This is a practice lab course, which will allow you to develop practical skills, and will be necessary to enable you to successfully pass the 70-464 Developing Microsoft SQL Server exam.<br /> <br /> The 70-464 Practice-Lab will provide you with the necessary platform to gain hands on skills in Microsoft SQL Server 2012. By completing the lab tasks you will improve your practical skills in implementing database objects, implementing programming objects, designing database objects, and optimising and troubleshooting queries. In addition, during this70-464 Developing Microsoft SQL Server course you will learn to create automation scripts, manage views and indexes, tune queries and use estimation plans.<br /> <br /> <strong>Description</strong><br /> <br /> <strong>Course Objectives:</strong> <ul> <li>Implement database objects (30–35%)</li> <li>Implement programming objects (15-20%)</li> <li>Design database objects (25–30%)</li> <li>Optimise and troubleshoot queries (25–30%)</li> </ul> <strong>Course Benefits:</strong> <ul> <li>Gain an accredited Microsoft qualification</li> <li>Access to excellent quality video tutorials</li> <li>Learners will be eligible for an NUS Discount Card</li> <li>One year’s access to the course</li> <li>Support by phone, live chat, and email</li> <li>Join a friendly online learning platform</li> </ul> <strong>Course Curriculum:</strong><br /> <br /> <strong>Module 01:</strong> Create and alter tables<br /> <strong>Module 02:</strong> Design, implement, and troubleshoot security<br /> <strong>Module 03:</strong> Design the locking granularity level<br /> <strong>Module 04:</strong> Maintain indexes<br /> <strong>Module 05: </strong>Implement data types<br /> <strong>Module 06:</strong> Create and modify constraints<br /> <strong>Module 07: </strong>Work with XML data<br /> <strong>Module 08:</strong> Write automation scripts<br /> <strong>Module 09:</strong> Design and implement stored procedures<br /> <strong>Module 10:</strong> Design T-SQL table-valued and scalar functions<br /> <strong>Module 11: </strong>Create, use, and alter user-defined functions (UDFs)<br /> <strong>Module 12:</strong> Create and alter views<br /> <strong>Module 13:</strong> Create and alter indexes<br /> <strong>Module 14: </strong>Optimize and tune queries<br /> <strong>Module 15:</strong> Troubleshoot and resolve performance problems<br /> <strong>Module 16:</strong> Optimize indexing strategies<br /> <strong>Module 17:</strong> Capture and analyse execution plans<br /> <strong>Module 18:</strong> Collect performance and system information<br /> <br /> <strong>Method of Assessment:</strong><br /> <br /> At the end of the course learners will be assessed by an official exam. 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Look no further than this fantastic 70-464 Developing Microsoft SQL Server online course.<br /> <br /> Microsoft courses demonstrate a high level of skill, and have been expertly created for IT professionals who hope to become certified. Global Edulink provides excellent training which will guarantee your success in your chosen Microsoft exam. For those hoping to take the 70-464 Developing Microsoft SQL Server exam, this is the course for you. This is a practice lab course, which will allow you to develop practical skills, and will be necessary to enable you to successfully pass the 70-464 Developing Microsoft SQL Server exam.<br /> <br /> The 70-464 Practice-Lab will provide you with the necessary platform to gain hands on skills in Microsoft SQL Server 2012. By completing the lab tasks you will improve your practical skills in implementing database objects, implementing programming objects, designing database objects, and optimising and troubleshooting queries. In addition, during this70-464 Developing Microsoft SQL Server course you will learn to create automation scripts, manage views and indexes, tune queries and use estimation plans.<br /> <br /> <strong>Description</strong><br /> <br /> <strong>Course Objectives:</strong> <ul> <li>Implement database objects (30–35%)</li> <li>Implement programming objects (15-20%)</li> <li>Design database objects (25–30%)</li> <li>Optimise and troubleshoot queries (25–30%)</li> </ul> <strong>Course Benefits:</strong> <ul> <li>Gain an accredited Microsoft qualification</li> <li>Access to excellent quality video tutorials</li> <li>Learners will be eligible for an NUS Discount Card</li> <li>One year’s access to the course</li> <li>Support by phone, live chat, and email</li> <li>Join a friendly online learning platform</li> </ul> <strong>Course Curriculum:</strong><br /> <br /> <strong>Module 01:</strong> Create and alter tables<br /> <strong>Module 02:</strong> Design, implement, and troubleshoot security<br /> <strong>Module 03:</strong> Design the locking granularity level<br /> <strong>Module 04:</strong> Maintain indexes<br /> <strong>Module 05: </strong>Implement data types<br /> <strong>Module 06:</strong> Create and modify constraints<br /> <strong>Module 07: </strong>Work with XML data<br /> <strong>Module 08:</strong> Write automation scripts<br /> <strong>Module 09:</strong> Design and implement stored procedures<br /> <strong>Module 10:</strong> Design T-SQL table-valued and scalar functions<br /> <strong>Module 11: </strong>Create, use, and alter user-defined functions (UDFs)<br /> <strong>Module 12:</strong> Create and alter views<br /> <strong>Module 13:</strong> Create and alter indexes<br /> <strong>Module 14: </strong>Optimize and tune queries<br /> <strong>Module 15:</strong> Troubleshoot and resolve performance problems<br /> <strong>Module 16:</strong> Optimize indexing strategies<br /> <strong>Module 17:</strong> Capture and analyse execution plans<br /> <strong>Module 18:</strong> Collect performance and system information<br /> <br /> <strong>Method of Assessment:</strong><br /> <br /> At the end of the course learners will be assessed by an official exam. 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Including teams within Information Technology, Information Systems, and others. </p><p></p><p></p><p><b> Functional Responsibilities </b></p><p></p><p>● Responsible for providing, planning, conducting and directing the analysis of complex business </p><p> initiatives that require a Database to be actioned upon. </p><p>● Provide technical support and resolve requests around the Database Admin technology </p><p> verticals. </p><p>● Work hand in hand with other technology teams to provide solutions to end user needs. </p><p>● Documentation and Implementation of Standard and Normal Changes, as well as support on </p><p> Emergency Changes. </p><p>● Work along other teams to plan and deploy patches and or upgrades to the Database </p><p> Management Systems environments. </p><p>● Perform peer reviews for Method of Procedure and enforce Policies and standardization. </p><p>● Perform TELUS International Database Assessments that include but are not limited to: </p><p> Administration, deployment, configuration and recovery of DBMS. </p><p>● Perform Database Inventorying and documentation. </p><p>● Implement and enforce Database Best practices, least privileged access models, Backup and </p><p> Recovery practices. </p><p>● Database Monitoring and tune up: sessions, locks, peaks, io, waits, etc. </p><p>● HADR failover and management for different DBMS. </p><p>● Provides Support to Global Security Audits acting as POC from IT Database Administration </p><p> Team within the Auditor Interviews and evidence asks. </p><p>● Collaborate with Engineering New Client Launches and/or new technology projects, enabling </p><p> new business and features. </p><p>● Become the link and facilitator of implementations and deployment of applications related to </p><p> several different teams including Artificial Intelligence, DataWareHouse, Business Intelligence, </p><p> Machine Learning, Information System Developments, etc. </p><p>● Perform other project related duties as requested by management. </p><p><p><p>Zusätzliche Stellenbeschreibung </p><p><p><b> Required Experience, Education, Skills & Competencies: </b></p><p></p><p><b> Specific Qualifications: </b></p><p></p><p>○ Miscellaneous Operating system knowledge and practice background within Databases </p><p> scope. </p><p>○ Strong skills in Miscellaneous DBMS and SQL Language </p><p>■ MSSQL 2005 - 2019 | MySQL 5.0 - 8 | PostgreSQL </p><p>■ Cloud Technologies (GCP | AWS | Azure)</p><p>■ DevOps Knowhow (Kubernetes | Docker | etc)</p><p>■ NoSQL (Riak/Redis/MongoDB)</p><p>■ SQL Development </p><p>○ Common troubleshooting knowledge and debugging for multi-tiered architecture. </p><p>○ Powershell Scripting, Bash Shell Scripting, Python Scripting. </p><p>○ General Knowledge of Programming Language and their interaction with DBs. </p><p></p><p><b> Skills </b></p><p></p><p>○ Teamwork and Remote Work skills. </p><p>○ Ability to respond to External & Internal requests </p><p>○ Fast adaptation to technology changes </p><p>○ Schedule Flexibility (including On Call Shift Rotation)</p><p></p><p><b> Education/Experience and Knowledge </b></p><p></p><p>○ MCSA SQL - Microsoft Certified Solutions Associate (desirable)</p><p>○ Experience handling multi tiered Database Solutions </p><p>○ Experience in Microsoft Windows and Linux. </p><p>○ Knowledge in Cloud interaction in any of these technologies: GCP, Azure, AWS. </p><p>○ Minimum of 1 year experience in a DBA/DevOps development role. </p><p>○ Amenable to work at TELUS Ortigas. </p><p><p>EEO Statement </p><p><p> At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. 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Telus international
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