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Home Online M365 Adoption Consultant - Mandarin Speaking

M365 Adoption Consultant - Mandarin Speaking

Full time at Inviso Corporation in Online
Posted on May 8, 2024

Job details

Copilot for M365 Adoption Consultant – Mandarin Speaking 

Copilot for M365 Adoption Consultant – Mandarin Speaking This is a remote position, open to candidates living in, Malaysia, Singapore, the Philippines, or China The Team Inviso supports Microsoft by providing a range of services targeted toward accelerating customer adoption of Microsoft Cloud solutions, and is expanding our support of Copilot for M365 adoption through the launch of a series of “Master Class” workshops. This program provides expert consultation on their current Copilot for M365 use cases and advises on how to expand the use of Copilot for M365 across their organization. The Consultant will meet with customer stakeholders who are using Copilot for M365 to understand how the technology is enriching their workstream, as well as business units who are not leveraging Copilot to help build a roadmap towards increased adoption. The success of the Copilot for M365 Adoption Master Class is defined by enabling customers to expand their Copilot consumption, empowering businesses to navigate the digital landscape with confidence. The Role Our consultants are the front line, supporting customers in their adoption of Copilot for M365 technologies. The successful candidate will play a pivotal role in assisting our customers with the adoption and integration of M365 Copilot, ensuring they maximize the benefits of this innovative tool. As an M365 Copilot Adoption Consultant, you will provide expert advice and support to our customers, guiding them through steps of implementation and helping them to transform their operations with AI-powered efficiency. Therefore, applicants’ communication skills and attention to detail are key. Successful applicants will demonstrate experience in consulting on Microsoft solutions, an agility in customer engagement and dialogue, project management skills, and the ability to effectively communicate across multiple levels of a customer organization (from various business units to business decision makers) as well as Microsoft’s internal teams. Successful applicants will work with customers to assess their business needs and objectives, identifying how M365 Copilot can address their challenges and enhance their productivity. This role is focused on Mandarin language customer engagement, applicants should have native or highly fluent Mandarin (written and verbal) as well as English language capability as the common language across the team and organization.Candidates must be eligible to onboard as a Microsoft vendor (v-dash) Successful candidates will be able to deliver all components of a customer engagement, including: Engagement with Microsoft Stakeholders and Field Sellers Requirements Communication and Kickoff: Understanding and clearly communicating the Master Class requirements and goals as well as the relevant benefits and outcomes to be expected upon delivery. Discovery: Determining the optimal workshop approach to achieve the stated objectives. Analysis: Reviewing and finalizing a Master Class Report, identifying and highlighting key insights. Presentation: Presenting key insights and actionable recommendations to relevant customer, partner, and Microsoft contacts. Cross-team Coordination: Supporting a seamless customer transition into post-engagement actions with relevant Microsoft, Partner, or other point(s) of contact. Tracking: Log activities and updates in appropriate systems (e.g., internal CRM systems) for accurate tracking and reporting. Required experience: Experience with the Microsoft ecosystem. 2-4 years’ experience in customer-facing consultancy focusing on Microsoft technologies. Ability to analyze, interpret, and present customer feedback and sentiments Demonstrated ability to manage a queue of projects concurrently with little supervision – project & time management, coordination, status updates, etc. Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders. Experience consulting on Microsoft 365 products and services. Familiarity with Copilot for M365 and/or Generative AI (ChatGPT, Google Gemini) Proven experience in consulting or a similar role focused on software adoption, preferably with Microsoft products. This is a full-time remote (WFH) role with Inviso. Individual and team growth through collaboration are cornerstones of Inviso’s culture, and members of our Microsoft Consulting Group work closely together to share knowledge, learn, mentor, and develop new & diverse skills. About Inviso: Inviso is a premier consulting firm that delivers business solutions through Solution Assessment, Azure Infrastructure, Modern Work & Security, Data & Analytics, Business Process Automation, Cloud Cost & License Optimization, Staffing, and Marketing. We are an entrepreneurial, agile organization with a broad range of business experience and talents, and a laser focus on adding value for our customers. With headquarters in Seattle, and additional locations around the world, we assist thousands of customers across the globe. 15+ years of Microsoft consulting experience High employee retention, average employee tenure of 5 years 4.8 (out of 5) star rating as a Microsoft Vendor Microsoft Gold Partner – Cloud Platform, Data Platform and Data Analytics BI@Microsoft Preferred Supplier, Showcase Member of the Power BI Red Carpet Partner Program About Inviso: Inviso is a premier consulting firm that delivers business solutions through Solution Assessment, Azure Infrastructure, Modern Work & Security, Data & Analytics, Business Process Automation, Cloud Cost & License Optimization, Staffing, and Marketing. We are an entrepreneurial, agile organization with a broad range of business experience and talents, and a laser focus on adding value for our customers. With headquarters in Seattle, and additional locations around the world, we assist thousands of customers across the globe. #J-18808-Ljbffr

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