Job details
At Coinbase, our mission is to increase economic freedom around the world , and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world. Ready to #LiveCrypto? Who you are:
- You’ve got positive energy. You’re optimistic about the future and determined to get there.
- You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
- You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
- You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
- You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
- You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.
- As a part of a global internal audit team and working closely with out-sourced team(s), develop next generation audit practices to maintain a best-in-class global internal audit function
- Responsible for tracking and evaluating the adequacy and timeliness of management's response and the corrective action taken on internal audit findings, including validation of remediation activities
- Remain current and increase knowledge of regulatory requirements that impact the organization, as well as in the areas of internal control, risk management, compliance, accounting, business, company products and company information
- Responsible for supporting Coinbase’s internal audit plan through the execution of financial, operational and compliance related audits from beginning to end. Key activities include audit planning, stakeholder management, fieldwork execution, reporting and validation of remediated audit findings
- Develop audit reports on the effectiveness of the internal control structure for an executive level audience, ensuring reported findings are appropriately documented and supported by evidence
- Assist in the preparation of internal audit materials for the Audit Committee and Board of Directors
- Develop customized and valuable solutions to issues identified during the course of audits performed
- Validate the effectiveness of control function by leading periodic control certifications for all documented controls
- Establish and maintain trusted relationships with business unit management across all levels
- Work closely with both first and second lines of defense to maximize meetings utility, testing efficiencies and internal controls review coverage across the organization
- Work with external audit and other third party assessors to maximize external audit reliance on internal audit ICFR testing where possible
- Serve as a value-add and advisory function to business partners by identifying ways to address audit findings or opportunities for enhancements with the goal of mitigating risk and improving financial and operational performance without compromising 3rd Line of Defense independence and objectivity
- Assist with responses to regulatory inquiries as they relate to internal audit matters
- Manage and perform ad-hoc investigations/audits/reviews as required
- Communicate with and educate process owners effectively, including non-finance individuals, on the importance of controls, an effective control environment, and the role of Internal Auditor
- Promote new ideas / innovative means of executing projects and internal infrastructure enhancements focused on process or technology improvements
- Bachelors / Masters Degree in accounting/finance/economics or computer science/management information systems
- 3+ years of experience in internal or external Audit, Advisory, Management Consulting or IT Consulting
- Excellent understanding of an internal control environment and working knowledge of Irish specific regulatory compliance and within the financial services industry e.g. Central Bank of Ireland, Bank Secrecy Act, Anti Money Laundering, Sarbanes-Oxley (SOX) Compliance
- Public accounting experience and/or relevant industry experience preferred
- Proven project management skills with the ability to juggle multiple responsibilities and deadlines
- Solid analytical and problem solving skills, with high standards for quality, accuracy and attention to detail
- Excellent written and verbal communication skills
- Self-driven, ability to work independently and in a team environment
- Excellent understanding of data analysis techniques
- Demonstrated proficiency in Google Suite or MS Excel, Word and PowerPoint
- Ability to travel regionally, at times internationally
- Experience working in a fast paced organization
- Entrepreneurial attitude and experience with, or the ability to adapt to, a rapidly growing start-up with associated complexities and ambiguities
- Experience working with/in an out-sourced or co-sourced internal audit function
- Ability to work across functions and time zones
- Understanding of crypto, payments and/or financial services industry and experience in auditing information systems and controls
- Professional Internal Audit / IT Audit qualification (e.g., CISA, CFE, etc.) or comprehensive working knowledge of the Chartered Institute of Internal Auditor practice
Commitment to Equal Opportunity
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency , Employee Rights and Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete this intake form to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) .Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here . By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. #J-18808-LjbffrApply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
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We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us. </p><p> There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world. </p><p><b> Ready to #LiveCrypto? Who you are: </b></p><ul><li> You’ve got positive energy. You’re optimistic about the future and determined to get there. </li><li> You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. </li><li> You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow. </li><li> You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job. </li><li> You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission. </li><li> You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. </li></ul><p> The Coinbase Internal Audit is an independent, third line function that reports directly to the Coinbase Audit Committee and has an administrative (dotted line) report to the CFO. The purpose and mission of Internal Audit is to objectively evaluate and audit the effectiveness of governance, compliance, risk management, and control process. The in-house Coinbase Internal Audit team is responsible for strategic analysis, risk assessments, development of the audit plan, project management, quality review, report issuance and issue validation across IT and business functions. 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For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . </p><h3> Global Data Privacy Notice for Job Candidates and Applicants </h3><p> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here . By submitting your application, you are agreeing to our use and processing of your data as required. 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'oman' => array( 'name' => 'Oman', 'country_id' => '163', 'country_code' => 'om', 'slug' => 'oman', 'global_location_id' => '163', 'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291', 'currency' => 'OMR', 'currency_name' => 'Oman Rial', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Muscat', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'jordan' => array( 'name' => 'Jordan', 'country_id' => '106', 'country_code' => 'jo', 'slug' => 'jordan', 'global_location_id' => '110', 'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239', 'currency' => 'JOD', 'currency_name' => 'Jordanian Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Amman', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'philippines' => array( 'name' => 'Philippines', 'country_id' => '168', 'country_code' => 'ph', 'slug' => 'philippines', 'global_location_id' => '171', 'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262', 'currency' => 'PHP', 'currency_name' => 'Philippine Peso', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Manila', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'bahrain' => array( 'name' => 'Bahrain', 'country_id' => '23', 'country_code' => 'bh', 'slug' => 'bahrain', 'global_location_id' => '17', 'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277', 'currency' => 'BHD', 'currency_name' => 'Bahrain Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bahrain', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'sri-lanka' => array( 'name' => 'Sri Lanka', 'country_id' => '123', 'country_code' => 'lk', 'slug' => 'sri-lanka', 'global_location_id' => '200', 'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086', 'currency' => 'LKR', 'currency_name' => 'Sri Lankan rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Colombo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'united-kingdom' => array( 'name' => 'United Kingdom', 'country_id' => '74', 'country_code' => 'gb', 'slug' => 'united-kingdom', 'global_location_id' => '226', 'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267', 'currency' => 'GBP', 'currency_name' => 'British Pound', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/London', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'malaysia' => array( 'name' => 'Malaysia', 'country_id' => '149', 'country_code' => 'my', 'slug' => 'malaysia', 'global_location_id' => '131', 'rel_gloc_ids' => '131,131,980,1051', 'currency' => 'MYR', 'currency_name' => 'Ringgit', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kuala_Lumpur', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nepal' => array( 'name' => 'Nepal', 'country_id' => '159', 'country_code' => 'np', 'slug' => 'nepal', 'global_location_id' => '151', 'rel_gloc_ids' => '151,981,1096,1097,1098', 'currency' => 'NPR', 'currency_name' => 'Nepalese Rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kathmandu', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nigeria' => array( 'name' => 'Nigeria', 'country_id' => '155', 'country_code' => 'ng', 'slug' => 'nigeria', 'global_location_id' => '158', 'rel_gloc_ids' => '158,995,996,997,1095', 'currency' => 'NGN', 'currency_name' => 'Nigerian Naira', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Lagos ', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'newzealand' => array( 'name' => 'New Zealand', 'country_id' => '162', 'country_code' => 'nz', 'slug' => 'newzealand', 'global_location_id' => '155', 'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083', 'currency' => 'NZD', 'currency_name' => 'New Zealand Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Pacific/Auckland', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'brasil' => array( 'name' => 'Brasil', 'country_id' => '29', 'country_code' => 'br', 'slug' => 'brasil', 'global_location_id' => '30', 'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013', 'currency' => 'BRL', 'currency_name' => 'Brazilian Real', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'America/Sao_Paulo', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'portugal' => array( 'name' => 'Portugal', 'country_id' => '175', 'country_code' => 'pt', 'slug' => 'portugal', 'global_location_id' => '174', 'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Europe/Lisbon', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'canada' => array( 'name' => 'Canada', 'country_id' => '36', 'country_code' => 'ca', 'slug' => 'canada', 'global_location_id' => '38', 'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025', 'currency' => 'CAD', 'currency_name' => 'Canadian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Canada/Saskatchewan', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'united-states' => array( 'name' => 'United States', 'country_id' => '221', 'country_code' => 'us', 'slug' => 'united-states', 'global_location_id' => '227', 'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'America/New_York', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'angola' => array( 'name' => 'Angola', 'country_id' => '9', 'country_code' => 'ao', 'slug' => 'angola', 'global_location_id' => '6', 'rel_gloc_ids' => '6,1016,1091,1092,1093,1094', 'currency' => 'AOA', 'currency_name' => 'Angolan Kwanza', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Africa/Luanda', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'australia' => array( 'name' => 'Australia', 'country_id' => '14', 'country_code' => 'au', 'slug' => 'australia', 'global_location_id' => '13', 'rel_gloc_ids' => '13,1026,1027,1028,1029,1030', 'currency' => 'AUD', 'currency_name' => 'Australian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Australia/Melbourne', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'kenya' => array( 'name' => 'Kenya', 'country_id' => '108', 'country_code' => 'ke', 'slug' => 'kenya', 'global_location_id' => '112', 'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079', 'currency' => 'KES', 'currency_name' => 'Kenyan Shilling', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Nairobi', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'ghana' => array( 'name' => 'Ghana', 'country_id' => '78', 'country_code' => 'gh', 'slug' => 'ghana', 'global_location_id' => '83', 'rel_gloc_ids' => '83,1033,1034,1072,1073,1074', 'currency' => 'GHS', 'currency_name' => 'Ghanaian Cedi', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Accra', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'ireland' => array( 'name' => 'Ireland', 'country_id' => '98', 'country_code' => 'ie', 'slug' => 'ireland', 'global_location_id' => '104', 'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Dublin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'vietnam' => array( 'name' => 'Vietnam', 'country_id' => '229', 'country_code' => 'vn', 'slug' => 'vietnam', 'global_location_id' => '234', 'rel_gloc_ids' => '234,1170,1171', 'currency' => 'VND', 'currency_name' => 'Vietnamese Dong', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Ho_Chi_Minh', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'cyprus' => array( 'name' => 'Cyprus', 'country_id' => '51', 'country_code' => 'cy', 'slug' => 'cyprus', 'global_location_id' => '55', 'rel_gloc_ids' => '55,1230,1231,1232,1233', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Nicosia', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'malta' => array( 'name' => 'Malta', 'country_id' => '144', 'country_code' => 'mt', 'slug' => 'malta', 'global_location_id' => '134', 'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Malta', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'maldives' => array( 'name' => 'Maldives', 'country_id' => '146', 'country_code' => 'mv', 'slug' => 'maldives', 'global_location_id' => '132', 'rel_gloc_ids' => '132,1172', 'currency' => 'MVR', 'currency_name' => 'Maldivian rufiyaa', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Indian/Maldives', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'turkey' => array( 'name' => 'Turkey', 'country_id' => '213', 'country_code' => 'tr', 'slug' => 'turkey', 'global_location_id' => '219', 'rel_gloc_ids' => '219,1173,1174,1175,1176', 'currency' => 'TRY', 'currency_name' => 'Turkish lira', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Istanbul', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'thailand' => array( 'name' => 'Thailand', 'country_id' => '206', 'country_code' => 'th', 'slug' => 'thailand', 'global_location_id' => '213', 'rel_gloc_ids' => '213,1177', 'currency' => 'THB', 'currency_name' => 'Baht', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bangkok', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'hong-kong' => array( 'name' => 'Hong Kong', 'country_id' => '91', 'country_code' => 'hk', 'slug' => 'hong-kong', 'global_location_id' => '97', 'rel_gloc_ids' => '97', 'currency' => 'HKD', 'currency_name' => 'Hong Kong dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Hong_Kong', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'germany' => array( 'name' => 'Germany', 'country_id' => '53', 'country_code' => 'de', 'slug' => 'germany', 'global_location_id' => '82', 'rel_gloc_ids' => '82,1178,1179,1180,1181,1182,1183,1184,1185,1186,1187', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Berlin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'netherlands' => array( 'name' => 'Netherlands', 'country_id' => '157', 'country_code' => 'nl', 'slug' => 'netherlands', 'global_location_id' => '152', 'rel_gloc_ids' => '152,1188,1189,1190,1191,1192,1193', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Amsterdam', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'japan' => array( 'name' => 'Japan', 'country_id' => '107', 'country_code' => 'jp', 'slug' => 'japan', 'global_location_id' => '108', 'rel_gloc_ids' => '108,1327,1328,1329,1330,1331,1332,1333,1334,1335,1336,1337', 'currency' => 'YEN', 'currency_name' => 'Japanese yen', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Search Results Web results Asia/Tokyo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'global' => array( 'name' => 'Global', 'country_id' => (int) 251, 'country_code' => 'on', 'slug' => 'global', 'global_location_id' => '275', 'rel_gloc_ids' => '275', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => null, 'job_location' => '0', 'published' => '1', 'show' => '1' ) ) $currentLocation = array( 'name' => 'UAE', 'country_id' => '2', 'country_code' => 'ae', 'slug' => 'uae', 'global_location_id' => '225', 'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225', 'currency' => 'AED', 'currency_name' => 'UAE Dirham', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Dubai', 'job_location' => '1', 'published' => '1', 'show' => '1' ) $cityLists = array( (int) 0 => array( 'name' => 'Dubai', 'slug' => 'dubai' ), (int) 1 => array( 'name' => 'Abu Dhabi', 'slug' => 'abu-dhabi' ), (int) 2 => array( 'name' => 'Ras al Khaimah', 'slug' => 'ras-al-khaimah' ), (int) 3 => array( 'name' => 'Al Ain', 'slug' => 'al-ain' ), (int) 4 => array( 'name' => 'Sharjah', 'slug' => 'sharjah' ), (int) 5 => array( 'name' => 'Fujairah', 'slug' => 'fujairah' ), (int) 6 => array( 'name' => 'Ajman', 'slug' => 'ajman' ), (int) 7 => array( 'name' => 'Umm Al Quwain', 'slug' => 'umm-al-quwain' ) ) $menuState = 'loggedoutmenu' $showCVReviewLink = true $profileInfo = array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '6720', 'contributedJobCount' => '24', 'courseCount' => null ) $environment = 'production' $langUrlPrefix = '' $langUrl = 'https://jobs.laimoon.com/' $themeUrl = 'https://jobs.laimoon.com/' $siteUrl = 'https://jobs.laimoon.com/' $staticUrl = 'https://cdn.laimoon.com/jobs/' $langCode = 'en' $pageScripts = array( (int) 0 => 'page_script' ) $pageName = 'externalview' $courseUrl = 'https://courses.laimoon.com/' $onlineCourses = array( (int) 0 => array( 'Course' => array( 'id' => '139953', 'seeder_id' => '43', 'edited_seeder_id' => '43', 'edited_client_id' => null, 'title' => 'Telephone Etiquette', 'external_link' => 'https://onlinecourseslearning.com/collections/project-management/products/telephone-etiquette', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => null, 'next_session' => null, 'schedules' => null, 'duration' => 'Upto 1 Hour', 'base_duration' => '0', 'timing' => null, 'location' => 'Online', 'global_location_id' => '275', 'school' => 'Courses Distance Learning', 'logo' => null, 'certificate_diploma' => 'yes', 'image' => null, 'brochure_url' => null, 'video' => null, 'cost' => null, 'price' => '50', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '50', 'nondiscounted_base_price' => '100', 'currency' => 'USD', 'discount' => '50% Off for Laimoon Users!', 'free_trial_text' => null, 'laimoon_offer' => '1', 'summary' => '<p>Telephone Etiquette Certification<br /> Talking on the phone is an unavoidable aspect of working life. Regardless of your position, there is a good chance that you spend at least part of your day on the phone. Those who work in frontline positions, such as receptionists and customer service staff, may find that they spend a significant amount of time dealing with customers and clients over the phone. As a result, understanding proper phone etiquette is a vital part of any job. This course goes into detail regarding proper telephone etiquette, including an explanation as to why it is such an important skill to master. We begin by giving you the basics behind taking phone calls at work, including the tone that you should strive to use and a few tips on how to achieve it. Next, we discuss the crucial communication skills that you must master in order to always have successful telephone conversations. Without learning these communication skills, your callers may feel disrespected and may seek out similar services or products from a competitor. Finally, we discuss difficult calls. Despite you being polite, they are an unavoidable aspect of most frontline positions. 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Hiring company
Coinbase
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