#781 - Operations Lead - M365 Technical Support, Product Led Growth & Advisory

Full time at Upwork in Turkey
Posted on May 3, 2024
Job details

One of Upwork's largest clients, an American multinational technology company, is in search of an Operations Lead to oversee multiple team leads, ensuring that service delivery is consistent, efficient, and aligned with the client's global strategy for Microsoft 365 support, product led growth and advisory services. This individual will be responsible for operational excellence, driving product-led growth initiatives, and fostering a culture of innovation and continuous improvement across various teams and regions.
Job Description

Oversee the performance of Team Leaders, ensuring alignment with organizational goals, support KPIs, operational efficiency, and customer satisfaction.
Drive the strategy for product-led growth across all technical support and advisory services, ensuring seamless integration with Microsoft technologies, insight gathering, innovation and experimentation to help improve customer experience and product excellence.
Foster a culture of innovation, flexibility, and continuous learning within the gig economy framework, enhancing our ability to adapt to changing customer needs and technology landscapes.
Champion diversity and inclusion at all levels, creating an empowering environment for all team members to thrive and contribute.
Lead cross-functional collaboration, sharing insights and best practices to drive continuous improvement across teams and services.
Implement and monitor outcome-based performance metrics, ensuring all teams are aligned with strategic objectives and delivering exceptional service to our customers.
Engage in high-level strategic planning, working closely with senior management to align operations with broader organizational goals and customer strategies.
Maintain a proactive approach to problem-solving, anticipating challenges, and implementing solutions that enhance service delivery and customer satisfaction.
Qualifications

Proven experience in operational leadership, preferably within a remote or gig-based workforce environment.
Good understanding of Microsoft 365 technologies and the ability to drive product-led growth strategies.
Exceptional leadership skills, with a track record of developing high-performing teams and fostering a culture of excellence.
Strong analytical and strategic thinking skills, capable of driving innovation and operational improvements.
Excellent communication and collaboration abilities, with the skill to inspire and unite teams across diverse geographical locations.
Adaptability and resilience, with the capacity to thrive in a dynamic, fast-paced global operation.
What We Offer:
The opportunity to lead within a global, dynamic environment that values innovation, diversity, and inclusion.
A pivotal role with the potential to impact our clients' success and the growth of our organization significantly.
A competitive compensation package, comprehensive benefits, and opportunities for professional growth and personal development.
Additional Information

Fortune 500 Client
Competitive Pay
Remote Work
All your information will be kept confidential according to EEO guidelines.
Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Notice (8): Use of undefined constant border - assumed 'border' [APP/View/Jobs/externalview.ctp, line 206]Code Context                                                                'title'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company', 
                                                                'alt'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
                                                                border=>"0"
$viewFile = '/var/www/html/laimoon/View/Jobs/externalview.ctp'
$dataForView = array(
	'uaPopup' => '',
	'Urls' => array(
		'providers' => 'https://providers.laimoon.com',
		'recruiters' => 'https://partners.laimoon.com',
		'canonical' => 'https://jobs.laimoon.com',
		'courses' => 'https://courses.laimoon.com',
		'7days' => 'http://courses.7daysindubai.com',
		'careers' => 'http://careers.7daysindubai.com',
		'careerguide' => 'https://laimoon.com',
		'jobs' => 'https://jobs.laimoon.com',
		'cms' => 'http://cms.laimoon.com',
		'profiles' => 'https://profiles.laimoon.com'
	),
	'availLocations' => array(
		'uae' => array(
			'name' => 'UAE',
			'country_id' => '2',
			'country_code' => 'ae',
			'slug' => 'uae',
			'global_location_id' => '225',
			'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225',
			'currency' => 'AED',
			'currency_name' => 'UAE Dirham',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Dubai',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'saudi' => array(
			'name' => 'Saudi Arabia',
			'country_id' => '183',
			'country_code' => 'sa',
			'slug' => 'saudi',
			'global_location_id' => '187',
			'rel_gloc_ids' => '274,273,272,271,269,268,267,266,265,264,263,262,261,260,259,258,257,256,255,254,253,187',
			'currency' => 'SAR',
			'currency_name' => 'Saudi Riyal',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Riyadh',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'india' => array(
			'name' => 'India',
			'country_id' => '99',
			'country_code' => 'in',
			'slug' => 'india',
			'global_location_id' => '100',
			'rel_gloc_ids' => '100,465,466,467,468,469,470,471,472,473,474,475,476,477,478,479,480,481,976,994,1263,1264',
			'currency' => 'INR',
			'currency_name' => 'Indian Rupee',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Kolkata',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'south-africa' => array(
			'name' => 'South Africa',
			'country_id' => '236',
			'country_code' => 'za',
			'slug' => 'south-africa',
			'global_location_id' => '197',
			'rel_gloc_ids' => '197,498,499,500,501,502,503,504',
			'currency' => 'ZAR',
			'currency_name' => 'South African Rand',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Johannesburg',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'egypt' => array(
			'name' => 'Egypt',
			'country_id' => '61',
			'country_code' => 'eg',
			'slug' => 'egypt',
			'global_location_id' => '64',
			'rel_gloc_ids' => '64,955,957,1102,1103,1104,1105,1106,1107,1108,1109,1110,1111,1112,1113,1114,1115',
			'currency' => 'EGP',
			'currency_name' => 'Egyptian pound',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Cairo',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'singapore' => array(
			'name' => 'Singapore',
			'country_id' => '188',
			'country_code' => 'sg',
			'slug' => 'singapore',
			'global_location_id' => '192',
			'rel_gloc_ids' => '192,382,432,438,445,453',
			'currency' => 'SGD',
			'currency_name' => 'Singapore Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Singapore',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'qatar' => array(
			'name' => 'Qatar',
			'country_id' => '178',
			'country_code' => 'qa',
			'slug' => 'qatar',
			'global_location_id' => '176',
			'rel_gloc_ids' => '176,252',
			'currency' => 'QAR',
			'currency_name' => 'Qatar Rial',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Qatar',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'pakistan' => array(
			'name' => 'Pakistan',
			'country_id' => '169',
			'country_code' => 'pk',
			'slug' => 'pakistan',
			'global_location_id' => '164',
			'rel_gloc_ids' => '164,979,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,1064,1065,1066,1067,1068,1069,1070,1071',
			'currency' => 'PKR',
			'currency_name' => 'Pakistani rupee',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Karachi',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'kuwait' => array(
			'name' => 'Kuwait',
			'country_id' => '116',
			'country_code' => 'kw',
			'slug' => 'kuwait',
			'global_location_id' => '116',
			'rel_gloc_ids' => '116,276,277,278,279,280,281',
			'currency' => 'KWD',
			'currency_name' => 'Kuwait Dinar',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Kuwait',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'oman' => array(
			'name' => 'Oman',
			'country_id' => '163',
			'country_code' => 'om',
			'slug' => 'oman',
			'global_location_id' => '163',
			'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291',
			'currency' => 'OMR',
			'currency_name' => 'Oman Rial',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Muscat',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'jordan' => array(
			'name' => 'Jordan',
			'country_id' => '106',
			'country_code' => 'jo',
			'slug' => 'jordan',
			'global_location_id' => '110',
			'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239',
			'currency' => 'JOD',
			'currency_name' => 'Jordanian Dinar',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Amman',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'philippines' => array(
			'name' => 'Philippines',
			'country_id' => '168',
			'country_code' => 'ph',
			'slug' => 'philippines',
			'global_location_id' => '171',
			'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262',
			'currency' => 'PHP',
			'currency_name' => 'Philippine Peso',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Manila',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'bahrain' => array(
			'name' => 'Bahrain',
			'country_id' => '23',
			'country_code' => 'bh',
			'slug' => 'bahrain',
			'global_location_id' => '17',
			'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277',
			'currency' => 'BHD',
			'currency_name' => 'Bahrain Dinar',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Bahrain',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'sri-lanka' => array(
			'name' => 'Sri Lanka',
			'country_id' => '123',
			'country_code' => 'lk',
			'slug' => 'sri-lanka',
			'global_location_id' => '200',
			'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086',
			'currency' => 'LKR',
			'currency_name' => 'Sri Lankan rupee',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Colombo',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'united-kingdom' => array(
			'name' => 'United Kingdom',
			'country_id' => '74',
			'country_code' => 'gb',
			'slug' => 'united-kingdom',
			'global_location_id' => '226',
			'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267',
			'currency' => 'GBP',
			'currency_name' => 'British Pound',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/London',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'malaysia' => array(
			'name' => 'Malaysia',
			'country_id' => '149',
			'country_code' => 'my',
			'slug' => 'malaysia',
			'global_location_id' => '131',
			'rel_gloc_ids' => '131,131,980,1051',
			'currency' => 'MYR',
			'currency_name' => 'Ringgit',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Kuala_Lumpur',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'nepal' => array(
			'name' => 'Nepal',
			'country_id' => '159',
			'country_code' => 'np',
			'slug' => 'nepal',
			'global_location_id' => '151',
			'rel_gloc_ids' => '151,981,1096,1097,1098',
			'currency' => 'NPR',
			'currency_name' => 'Nepalese Rupee',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Kathmandu',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'nigeria' => array(
			'name' => 'Nigeria',
			'country_id' => '155',
			'country_code' => 'ng',
			'slug' => 'nigeria',
			'global_location_id' => '158',
			'rel_gloc_ids' => '158,995,996,997,1095',
			'currency' => 'NGN',
			'currency_name' => 'Nigerian Naira',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Lagos ',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'newzealand' => array(
			'name' => 'New Zealand',
			'country_id' => '162',
			'country_code' => 'nz',
			'slug' => 'newzealand',
			'global_location_id' => '155',
			'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083',
			'currency' => 'NZD',
			'currency_name' => 'New Zealand Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Pacific/Auckland',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'brasil' => array(
			'name' => 'Brasil',
			'country_id' => '29',
			'country_code' => 'br',
			'slug' => 'brasil',
			'global_location_id' => '30',
			'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013',
			'currency' => 'BRL',
			'currency_name' => 'Brazilian Real',
			'languages' => 'pt',
			'default_language' => 'pt',
			'country_time_zone' => 'America/Sao_Paulo',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'portugal' => array(
			'name' => 'Portugal',
			'country_id' => '175',
			'country_code' => 'pt',
			'slug' => 'portugal',
			'global_location_id' => '174',
			'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'pt',
			'default_language' => 'pt',
			'country_time_zone' => 'Europe/Lisbon',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'canada' => array(
			'name' => 'Canada',
			'country_id' => '36',
			'country_code' => 'ca',
			'slug' => 'canada',
			'global_location_id' => '38',
			'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025',
			'currency' => 'CAD',
			'currency_name' => 'Canadian Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Canada/Saskatchewan',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'united-states' => array(
			'name' => 'United States',
			'country_id' => '221',
			'country_code' => 'us',
			'slug' => 'united-states',
			'global_location_id' => '227',
			'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326',
			'currency' => 'USD',
			'currency_name' => 'US Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'America/New_York',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'angola' => array(
			'name' => 'Angola',
			'country_id' => '9',
			'country_code' => 'ao',
			'slug' => 'angola',
			'global_location_id' => '6',
			'rel_gloc_ids' => '6,1016,1091,1092,1093,1094',
			'currency' => 'AOA',
			'currency_name' => 'Angolan Kwanza',
			'languages' => 'pt',
			'default_language' => 'pt',
			'country_time_zone' => 'Africa/Luanda',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'australia' => array(
			'name' => 'Australia',
			'country_id' => '14',
			'country_code' => 'au',
			'slug' => 'australia',
			'global_location_id' => '13',
			'rel_gloc_ids' => '13,1026,1027,1028,1029,1030',
			'currency' => 'AUD',
			'currency_name' => 'Australian Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Australia/Melbourne',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'kenya' => array(
			'name' => 'Kenya',
			'country_id' => '108',
			'country_code' => 'ke',
			'slug' => 'kenya',
			'global_location_id' => '112',
			'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079',
			'currency' => 'KES',
			'currency_name' => 'Kenyan Shilling',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Nairobi',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'ghana' => array(
			'name' => 'Ghana',
			'country_id' => '78',
			'country_code' => 'gh',
			'slug' => 'ghana',
			'global_location_id' => '83',
			'rel_gloc_ids' => '83,1033,1034,1072,1073,1074',
			'currency' => 'GHS',
			'currency_name' => 'Ghanaian Cedi',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Accra',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'ireland' => array(
			'name' => 'Ireland',
			'country_id' => '98',
			'country_code' => 'ie',
			'slug' => 'ireland',
			'global_location_id' => '104',
			'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Dublin',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'vietnam' => array(
			'name' => 'Vietnam',
			'country_id' => '229',
			'country_code' => 'vn',
			'slug' => 'vietnam',
			'global_location_id' => '234',
			'rel_gloc_ids' => '234,1170,1171',
			'currency' => 'VND',
			'currency_name' => 'Vietnamese Dong',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Ho_Chi_Minh',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'cyprus' => array(
			'name' => 'Cyprus',
			'country_id' => '51',
			'country_code' => 'cy',
			'slug' => 'cyprus',
			'global_location_id' => '55',
			'rel_gloc_ids' => '55,1230,1231,1232,1233',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Nicosia',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'malta' => array(
			'name' => 'Malta',
			'country_id' => '144',
			'country_code' => 'mt',
			'slug' => 'malta',
			'global_location_id' => '134',
			'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Malta',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'maldives' => array(
			'name' => 'Maldives',
			'country_id' => '146',
			'country_code' => 'mv',
			'slug' => 'maldives',
			'global_location_id' => '132',
			'rel_gloc_ids' => '132,1172',
			'currency' => 'MVR',
			'currency_name' => 'Maldivian rufiyaa',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Indian/Maldives',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'turkey' => array(
			'name' => 'Turkey',
			'country_id' => '213',
			'country_code' => 'tr',
			'slug' => 'turkey',
			'global_location_id' => '219',
			'rel_gloc_ids' => '219,1173,1174,1175,1176',
			'currency' => 'TRY',
			'currency_name' => 'Turkish lira',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Istanbul',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'thailand' => array(
			'name' => 'Thailand',
			'country_id' => '206',
			'country_code' => 'th',
			'slug' => 'thailand',
			'global_location_id' => '213',
			'rel_gloc_ids' => '213,1177',
			'currency' => 'THB',
			'currency_name' => 'Baht',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Bangkok',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'hong-kong' => array(
			'name' => 'Hong Kong',
			'country_id' => '91',
			'country_code' => 'hk',
			'slug' => 'hong-kong',
			'global_location_id' => '97',
			'rel_gloc_ids' => '97',
			'currency' => 'HKD',
			'currency_name' => 'Hong Kong dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Hong_Kong',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'germany' => array(
			'name' => 'Germany',
			'country_id' => '53',
			'country_code' => 'de',
			'slug' => 'germany',
			'global_location_id' => '82',
			'rel_gloc_ids' => '82,1178,1179,1180,1181,1182,1183,1184,1185,1186,1187',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Berlin',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'netherlands' => array(
			'name' => 'Netherlands',
			'country_id' => '157',
			'country_code' => 'nl',
			'slug' => 'netherlands',
			'global_location_id' => '152',
			'rel_gloc_ids' => '152,1188,1189,1190,1191,1192,1193',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Amsterdam',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'japan' => array(
			'name' => 'Japan',
			'country_id' => '107',
			'country_code' => 'jp',
			'slug' => 'japan',
			'global_location_id' => '108',
			'rel_gloc_ids' => '108,1327,1328,1329,1330,1331,1332,1333,1334,1335,1336,1337',
			'currency' => 'YEN',
			'currency_name' => 'Japanese yen',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Search Results
Web results

Asia/Tokyo',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'global' => array(
			'name' => 'Global',
			'country_id' => (int) 251,
			'country_code' => 'on',
			'slug' => 'global',
			'global_location_id' => '275',
			'rel_gloc_ids' => '275',
			'currency' => 'USD',
			'currency_name' => 'US Dollar',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => null,
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		)
	),
	'currentLocation' => array(
		'name' => 'Turkey',
		'country_id' => '213',
		'country_code' => 'tr',
		'slug' => 'turkey',
		'global_location_id' => '219',
		'rel_gloc_ids' => '219,1173,1174,1175,1176',
		'currency' => 'TRY',
		'currency_name' => 'Turkish lira',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Istanbul',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'cityLists' => array(
		(int) 0 => array(
			'name' => 'Dubai',
			'slug' => 'dubai'
		),
		(int) 1 => array(
			'name' => 'Abu Dhabi',
			'slug' => 'abu-dhabi'
		),
		(int) 2 => array(
			'name' => 'Ras al Khaimah',
			'slug' => 'ras-al-khaimah'
		),
		(int) 3 => array(
			'name' => 'Al Ain',
			'slug' => 'al-ain'
		),
		(int) 4 => array(
			'name' => 'Sharjah',
			'slug' => 'sharjah'
		),
		(int) 5 => array(
			'name' => 'Fujairah',
			'slug' => 'fujairah'
		),
		(int) 6 => array(
			'name' => 'Ajman',
			'slug' => 'ajman'
		),
		(int) 7 => array(
			'name' => 'Umm Al Quwain',
			'slug' => 'umm-al-quwain'
		)
	),
	'menuState' => 'loggedoutmenu',
	'showCVReviewLink' => true,
	'profileInfo' => array(
		'locations' => array(
			(int) 2 => 'UAE'
		),
		'searchKey' => '',
		'guest' => (int) 1,
		'jobCount' => '6994',
		'contributedJobCount' => '24',
		'courseCount' => null
	),
	'environment' => 'production',
	'langUrlPrefix' => '',
	'langUrl' => 'https://jobs.laimoon.com/',
	'themeUrl' => 'https://jobs.laimoon.com/',
	'siteUrl' => 'https://jobs.laimoon.com/',
	'staticUrl' => 'https://cdn.laimoon.com/jobs/',
	'langCode' => 'en',
	'pageScripts' => array(
		(int) 0 => 'page_script'
	),
	'pageName' => 'externalview',
	'courseUrl' => 'https://courses.laimoon.com/',
	'onlineCourses' => array(),
	'job' => array(
		'Job' => array(
			'id' => '43451074',
			'contact_id' => '3773199',
			'recruiter_id' => '74726',
			'job_function_id' => null,
			'title' => '#781 - Operations Lead - M365 Technical Support, Product Led Growth & Advisory',
			'vacancies' => null,
			'job_type_id' => null,
			'description' => null,
			'pay_status' => 'Free',
			'external_job_description' => '<br><br><p> One of Upwork&#39;s largest clients, an American multinational technology company, is in search of an&#160;<b> Operations Lead </b> to oversee multiple team leads, ensuring that service delivery is consistent, efficient, and aligned with the client&#39;s global strategy for Microsoft 365 support, product led growth and advisory services. This individual will be responsible for operational excellence, driving product-led growth initiatives, and fostering a culture of innovation and continuous improvement across various teams and regions.  </p> <h3> Job Description </h3><p></p><ul><li> Oversee the performance of Team Leaders, ensuring alignment with organizational goals, support KPIs, operational efficiency, and customer satisfaction. </li><li> Drive the strategy for product-led growth across all technical support and advisory services, ensuring seamless integration with Microsoft technologies, insight gathering, innovation and experimentation to help improve customer experience and product excellence. </li><li> Foster a culture of innovation, flexibility, and continuous learning within the gig economy framework, enhancing our ability to adapt to changing customer needs and technology landscapes. </li><li> Champion diversity and inclusion at all levels, creating an empowering environment for all team members to thrive and contribute. </li><li> Lead cross-functional collaboration, sharing insights and best practices to drive continuous improvement across teams and services. </li><li> Implement and monitor outcome-based performance metrics, ensuring all teams are aligned with strategic objectives and delivering exceptional service to our customers. </li><li> Engage in high-level strategic planning, working closely with senior management to align operations with broader organizational goals and customer strategies. </li><li> Maintain a proactive approach to problem-solving, anticipating challenges, and implementing solutions that enhance service delivery and customer satisfaction. </li> </ul> <h3> Qualifications </h3><p></p><ul><li> Proven experience in operational leadership, preferably within a remote or gig-based workforce environment. </li><li> Good understanding of Microsoft 365 technologies and the ability to drive product-led growth strategies. </li><li> Exceptional leadership skills, with a track record of developing high-performing teams and fostering a culture of excellence. </li><li> Strong analytical and strategic thinking skills, capable of driving innovation and operational improvements. </li><li> Excellent communication and collaboration abilities, with the skill to inspire and unite teams across diverse geographical locations. </li><li> Adaptability and resilience, with the capacity to thrive in a dynamic, fast-paced global operation. </li></ul><p><b> What We Offer: </b></p><ul><li> The opportunity to lead within a global, dynamic environment that values innovation, diversity, and inclusion. </li><li> A pivotal role with the potential to impact our clients&#39; success and the growth of our organization significantly. </li><li> A competitive compensation package, comprehensive benefits, and opportunities for professional growth and personal development. </li></ul><p></p><h3> Additional Information </h3><p></p><ul><li> Fortune 500 Client </li><li> Competitive Pay </li><li> Remote Work </li></ul><p> All your information will be kept confidential according to EEO guidelines. </p>',
			'course_qualifications' => null,
			'global_location_id' => '219',
			'gender' => '0',
			'baseSalary' => null,
			'salary_duration' => 'Monthly',
			'job_type' => 'Full time',
			'salaryFrom' => null,
			'salaryTo' => null,
			'currency_id' => null,
			'hide_salary' => '0',
			'benefits' => null,
			'salary_type_id' => null,
			'travel_type_id' => null,
			'travel_id' => null,
			'education_id' => null,
			'education_background' => null,
			'language_id' => null,
			'position_level_id' => null,
			'position_type' => null,
			'number_of_staffs_mange' => null,
			'experiance' => null,
			'sales_experience' => null,
			'sales_focus' => null,
			'sales_cycle_id' => null,
			'reporting_to' => null,
			'otherAssignments' => null,
			'otherConsiderations' => null,
			'ideal_candidate' => null,
			'company_info' => null,
			'company_id' => '83119',
			'company_name' => 'Upwork',
			'external_apply_url' => 'https://tr.jooble.org/external/-4061882892689528605?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_tr&extra_ars_request_id=35ba99f1a0cd013cf615230caad78497',
			'external_short_url' => '4061882892689528605',
			'apply_url' => null,
			'contributed' => '0',
			'created' => '2024-05-03 03:20:05',
			'published' => '2024-05-03 03:20:05',
			'closed_time' => null,
			'updated' => '2024-05-03 03:20:05',
			'hideCompany' => null,
			'hide_contact_info' => '0',
			'application_count' => '0',
			'closed' => '0',
			'draft' => '0',
			'rejected' => '0',
			'deleted' => '0',
			'moderated' => '1',
			'boosted' => '0',
			'rejectnote' => null,
			'job_extended' => '0',
			'purchased' => '0',
			'seeder_id' => '113',
			'source_id' => 'jooble',
			'course_keywords' => null,
			'shortlist_magic_applied' => '0',
			'shortlist_magic_keywords' => null,
			'living_in' => '0',
			'age_limit' => null,
			'is_managerial' => '0',
			'application_email' => null,
			'quality_score' => null,
			'reopened' => '0',
			'quality_type' => 'White',
			'promoted' => '0'
		),
		'Recruiter' => array(
			'first_name' => 'Jooble Jobs',
			'last_name' => null,
			'recruiter_type' => 'company'
		),
		'GlobalLocation' => array(
			'id' => '219',
			'display_name' => 'Turkey',
			'name_ar' => null,
			'country_id' => '213',
			'Country' => array(
				[maximum depth reached]
			)
		),
		'Company' => array(
			'id' => '83119',
			'name' => 'Upwork',
			'website' => 'http://www.upwork.com',
			'verified' => '0',
			'photo' => '1550745524_Upwork.JPG',
			'details' => '<p>Through Upwork businesses get more done, connecting with freelancers to work on projects from web and mobile app development to SEO, social media marketing, content writing, graphic design, admin help and thousands of other projects. Upwork makes it fast, simple, and cost-effective to find, hire, work with, and pay the best professionals anywhere, any time.</p>',
			'display_details' => ''
		),
		'Industry' => array(),
		'Tag' => array()
	),
	'jobsList' => array(),
	'courses' => array(),
	'promotedCourses' => array(),
	'referer' => '/',
	'urlKeyword' => '#781 ',
	'profile' => array(
		'locations' => array(
			(int) 2 => 'UAE'
		),
		'searchKey' => '',
		'guest' => (int) 1,
		'jobCount' => '6994',
		'contributedJobCount' => '24',
		'courseCount' => null
	),
	'askLogin' => true,
	'jobLinkTitle' => '#781 ',
	'renderSchema' => 'yes',
	'title_for_layout' => '#781 - Operations Lead - M365 Technical Support, Product Led Growth & Advisory jobs in Upwork in Turkey.',
	'page_description' => 'Apply to #781 - Operations Lead - M365 Technical Support, Product Led Growth & Advisory jobs in Upwork in Turkey.Find similar vacancies, jobs and salary information in Turkey.',
	'locationForTitle' => 'Turkey',
	'currentJobCity' => array(
		'id' => '219',
		'display_name' => 'Turkey',
		'name_ar' => null,
		'country_id' => '213',
		'Country' => array(
			'name' => 'Turkey',
			'id' => '213',
			'slug' => 'turkey',
			'code' => 'TR'
		)
	),
	'jobCompanyPage' => array(
		'CompanyPage' => array(
			'id' => '6966',
			'title' => 'Upwork',
			'slug' => 'upwork',
			'summary' => '<p>Through Upwork businesses get more done, connecting with freelancers to work on projects from web and mobile app development to SEO, social media marketing, content writing, graphic design, admin help and thousands of other projects. Upwork makes it fast, simple, and cost-effective to find, hire, work with, and pay the best professionals anywhere, any time.</p>',
			'meta_title' => 'Jobs from Upwork',
			'meta_description' => 'Jobs from Upwork',
			'meta_keywords' => 'Jobs from Upwork',
			'draft' => '0'
		),
		'CompanyPageTranslation' => array(
			'id' => '6948',
			'company_page_id' => '6966',
			'title' => 'Upwork',
			'slug' => 'upwork',
			'summary' => '<p>Through Upwork businesses get more done, connecting with freelancers to work on projects from web and mobile app development to SEO, social media marketing, content writing, graphic design, admin help and thousands of other projects. Upwork makes it fast, simple, and cost-effective to find, hire, work with, and pay the best professionals anywhere, any time.</p>',
			'description' => null,
			'meta_title' => 'Jobs from Upwork',
			'meta_description' => 'Jobs from Upwork',
			'meta_keywords' => 'Jobs from Upwork',
			'company_matching_keywords' => null,
			'draft' => '0',
			'lang_code' => 'en'
		)
	),
	'location' => 'Turkey',
	'breadCrumbs' => array(
		'Job Details' => ''
	),
	'relCourseBanner' => array(
		'title' => '#781 , Operations ',
		'relatedUrl' => 'https://courses.laimoon.com/search/#781 | Operations ',
		'course_category_id' => '',
		'relatedOnlineUrl' => 'https://courses.laimoon.com/search/#781 | Operations ?fromloc=online&'
	),
	'published' => '2024-05-03 03:20:05',
	'daysleft' => (float) 2,
	'isLoggedIn' => false,
	'facebookSession' => null,
	'fbConfig' => array(
		'AppId' => '151651858238476',
		'APIKey' => '1c032aa6c89b302e8ec5dea94dc89104',
		'AppSecret' => 'f2b69d3a25fe65601f146efe7178e72a'
	),
	'linkedInConfig' => array(
		'APIKey' => '779yus3aqi524z',
		'AppSecret' => 'XCdGJxUokce5Ygf6'
	),
	'criticalCSSes' => array(
		'jobdetail' => 'jobdetail-critical-css',
		'companylist' => 'companylist-critical-css',
		'companyview' => 'companyview-critical-css',
		'agencylist' => 'agencylist-critical-css',
		'agencyview' => 'agencyview-critical-css',
		'laimoonverified' => 'laimoonverified-critical-css',
		'seopages' => 'seopages-critical-css',
		'externalview' => 'externalview-critical-css',
		'popularjobsearches' => 'popularjobsearches-critical-css'
	),
	'basicProfileIncomplete' => true
)
$uaPopup = ''
$Urls = array(
	'providers' => 'https://providers.laimoon.com',
	'recruiters' => 'https://partners.laimoon.com',
	'canonical' => 'https://jobs.laimoon.com',
	'courses' => 'https://courses.laimoon.com',
	'7days' => 'http://courses.7daysindubai.com',
	'careers' => 'http://careers.7daysindubai.com',
	'careerguide' => 'https://laimoon.com',
	'jobs' => 'https://jobs.laimoon.com',
	'cms' => 'http://cms.laimoon.com',
	'profiles' => 'https://profiles.laimoon.com'
)
$availLocations = array(
	'uae' => array(
		'name' => 'UAE',
		'country_id' => '2',
		'country_code' => 'ae',
		'slug' => 'uae',
		'global_location_id' => '225',
		'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225',
		'currency' => 'AED',
		'currency_name' => 'UAE Dirham',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Dubai',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'saudi' => array(
		'name' => 'Saudi Arabia',
		'country_id' => '183',
		'country_code' => 'sa',
		'slug' => 'saudi',
		'global_location_id' => '187',
		'rel_gloc_ids' => '274,273,272,271,269,268,267,266,265,264,263,262,261,260,259,258,257,256,255,254,253,187',
		'currency' => 'SAR',
		'currency_name' => 'Saudi Riyal',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Riyadh',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'india' => array(
		'name' => 'India',
		'country_id' => '99',
		'country_code' => 'in',
		'slug' => 'india',
		'global_location_id' => '100',
		'rel_gloc_ids' => '100,465,466,467,468,469,470,471,472,473,474,475,476,477,478,479,480,481,976,994,1263,1264',
		'currency' => 'INR',
		'currency_name' => 'Indian Rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kolkata',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'south-africa' => array(
		'name' => 'South Africa',
		'country_id' => '236',
		'country_code' => 'za',
		'slug' => 'south-africa',
		'global_location_id' => '197',
		'rel_gloc_ids' => '197,498,499,500,501,502,503,504',
		'currency' => 'ZAR',
		'currency_name' => 'South African Rand',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Johannesburg',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'egypt' => array(
		'name' => 'Egypt',
		'country_id' => '61',
		'country_code' => 'eg',
		'slug' => 'egypt',
		'global_location_id' => '64',
		'rel_gloc_ids' => '64,955,957,1102,1103,1104,1105,1106,1107,1108,1109,1110,1111,1112,1113,1114,1115',
		'currency' => 'EGP',
		'currency_name' => 'Egyptian pound',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Cairo',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'singapore' => array(
		'name' => 'Singapore',
		'country_id' => '188',
		'country_code' => 'sg',
		'slug' => 'singapore',
		'global_location_id' => '192',
		'rel_gloc_ids' => '192,382,432,438,445,453',
		'currency' => 'SGD',
		'currency_name' => 'Singapore Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Singapore',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'qatar' => array(
		'name' => 'Qatar',
		'country_id' => '178',
		'country_code' => 'qa',
		'slug' => 'qatar',
		'global_location_id' => '176',
		'rel_gloc_ids' => '176,252',
		'currency' => 'QAR',
		'currency_name' => 'Qatar Rial',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Qatar',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'pakistan' => array(
		'name' => 'Pakistan',
		'country_id' => '169',
		'country_code' => 'pk',
		'slug' => 'pakistan',
		'global_location_id' => '164',
		'rel_gloc_ids' => '164,979,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,1064,1065,1066,1067,1068,1069,1070,1071',
		'currency' => 'PKR',
		'currency_name' => 'Pakistani rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Karachi',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'kuwait' => array(
		'name' => 'Kuwait',
		'country_id' => '116',
		'country_code' => 'kw',
		'slug' => 'kuwait',
		'global_location_id' => '116',
		'rel_gloc_ids' => '116,276,277,278,279,280,281',
		'currency' => 'KWD',
		'currency_name' => 'Kuwait Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kuwait',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'oman' => array(
		'name' => 'Oman',
		'country_id' => '163',
		'country_code' => 'om',
		'slug' => 'oman',
		'global_location_id' => '163',
		'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291',
		'currency' => 'OMR',
		'currency_name' => 'Oman Rial',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Muscat',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'jordan' => array(
		'name' => 'Jordan',
		'country_id' => '106',
		'country_code' => 'jo',
		'slug' => 'jordan',
		'global_location_id' => '110',
		'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239',
		'currency' => 'JOD',
		'currency_name' => 'Jordanian Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Amman',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'philippines' => array(
		'name' => 'Philippines',
		'country_id' => '168',
		'country_code' => 'ph',
		'slug' => 'philippines',
		'global_location_id' => '171',
		'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262',
		'currency' => 'PHP',
		'currency_name' => 'Philippine Peso',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Manila',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'bahrain' => array(
		'name' => 'Bahrain',
		'country_id' => '23',
		'country_code' => 'bh',
		'slug' => 'bahrain',
		'global_location_id' => '17',
		'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277',
		'currency' => 'BHD',
		'currency_name' => 'Bahrain Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Bahrain',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'sri-lanka' => array(
		'name' => 'Sri Lanka',
		'country_id' => '123',
		'country_code' => 'lk',
		'slug' => 'sri-lanka',
		'global_location_id' => '200',
		'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086',
		'currency' => 'LKR',
		'currency_name' => 'Sri Lankan rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Colombo',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'united-kingdom' => array(
		'name' => 'United Kingdom',
		'country_id' => '74',
		'country_code' => 'gb',
		'slug' => 'united-kingdom',
		'global_location_id' => '226',
		'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267',
		'currency' => 'GBP',
		'currency_name' => 'British Pound',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/London',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'malaysia' => array(
		'name' => 'Malaysia',
		'country_id' => '149',
		'country_code' => 'my',
		'slug' => 'malaysia',
		'global_location_id' => '131',
		'rel_gloc_ids' => '131,131,980,1051',
		'currency' => 'MYR',
		'currency_name' => 'Ringgit',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kuala_Lumpur',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'nepal' => array(
		'name' => 'Nepal',
		'country_id' => '159',
		'country_code' => 'np',
		'slug' => 'nepal',
		'global_location_id' => '151',
		'rel_gloc_ids' => '151,981,1096,1097,1098',
		'currency' => 'NPR',
		'currency_name' => 'Nepalese Rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kathmandu',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'nigeria' => array(
		'name' => 'Nigeria',
		'country_id' => '155',
		'country_code' => 'ng',
		'slug' => 'nigeria',
		'global_location_id' => '158',
		'rel_gloc_ids' => '158,995,996,997,1095',
		'currency' => 'NGN',
		'currency_name' => 'Nigerian Naira',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Lagos ',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'newzealand' => array(
		'name' => 'New Zealand',
		'country_id' => '162',
		'country_code' => 'nz',
		'slug' => 'newzealand',
		'global_location_id' => '155',
		'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083',
		'currency' => 'NZD',
		'currency_name' => 'New Zealand Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Pacific/Auckland',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'brasil' => array(
		'name' => 'Brasil',
		'country_id' => '29',
		'country_code' => 'br',
		'slug' => 'brasil',
		'global_location_id' => '30',
		'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013',
		'currency' => 'BRL',
		'currency_name' => 'Brazilian Real',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'America/Sao_Paulo',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'portugal' => array(
		'name' => 'Portugal',
		'country_id' => '175',
		'country_code' => 'pt',
		'slug' => 'portugal',
		'global_location_id' => '174',
		'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'Europe/Lisbon',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'canada' => array(
		'name' => 'Canada',
		'country_id' => '36',
		'country_code' => 'ca',
		'slug' => 'canada',
		'global_location_id' => '38',
		'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025',
		'currency' => 'CAD',
		'currency_name' => 'Canadian Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Canada/Saskatchewan',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'united-states' => array(
		'name' => 'United States',
		'country_id' => '221',
		'country_code' => 'us',
		'slug' => 'united-states',
		'global_location_id' => '227',
		'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326',
		'currency' => 'USD',
		'currency_name' => 'US Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'America/New_York',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'angola' => array(
		'name' => 'Angola',
		'country_id' => '9',
		'country_code' => 'ao',
		'slug' => 'angola',
		'global_location_id' => '6',
		'rel_gloc_ids' => '6,1016,1091,1092,1093,1094',
		'currency' => 'AOA',
		'currency_name' => 'Angolan Kwanza',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'Africa/Luanda',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'australia' => array(
		'name' => 'Australia',
		'country_id' => '14',
		'country_code' => 'au',
		'slug' => 'australia',
		'global_location_id' => '13',
		'rel_gloc_ids' => '13,1026,1027,1028,1029,1030',
		'currency' => 'AUD',
		'currency_name' => 'Australian Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Australia/Melbourne',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'kenya' => array(
		'name' => 'Kenya',
		'country_id' => '108',
		'country_code' => 'ke',
		'slug' => 'kenya',
		'global_location_id' => '112',
		'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079',
		'currency' => 'KES',
		'currency_name' => 'Kenyan Shilling',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Nairobi',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'ghana' => array(
		'name' => 'Ghana',
		'country_id' => '78',
		'country_code' => 'gh',
		'slug' => 'ghana',
		'global_location_id' => '83',
		'rel_gloc_ids' => '83,1033,1034,1072,1073,1074',
		'currency' => 'GHS',
		'currency_name' => 'Ghanaian Cedi',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Accra',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'ireland' => array(
		'name' => 'Ireland',
		'country_id' => '98',
		'country_code' => 'ie',
		'slug' => 'ireland',
		'global_location_id' => '104',
		'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Dublin',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'vietnam' => array(
		'name' => 'Vietnam',
		'country_id' => '229',
		'country_code' => 'vn',
		'slug' => 'vietnam',
		'global_location_id' => '234',
		'rel_gloc_ids' => '234,1170,1171',
		'currency' => 'VND',
		'currency_name' => 'Vietnamese Dong',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Ho_Chi_Minh',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'cyprus' => array(
		'name' => 'Cyprus',
		'country_id' => '51',
		'country_code' => 'cy',
		'slug' => 'cyprus',
		'global_location_id' => '55',
		'rel_gloc_ids' => '55,1230,1231,1232,1233',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Nicosia',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'malta' => array(
		'name' => 'Malta',
		'country_id' => '144',
		'country_code' => 'mt',
		'slug' => 'malta',
		'global_location_id' => '134',
		'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Malta',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'maldives' => array(
		'name' => 'Maldives',
		'country_id' => '146',
		'country_code' => 'mv',
		'slug' => 'maldives',
		'global_location_id' => '132',
		'rel_gloc_ids' => '132,1172',
		'currency' => 'MVR',
		'currency_name' => 'Maldivian rufiyaa',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Indian/Maldives',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'turkey' => array(
		'name' => 'Turkey',
		'country_id' => '213',
		'country_code' => 'tr',
		'slug' => 'turkey',
		'global_location_id' => '219',
		'rel_gloc_ids' => '219,1173,1174,1175,1176',
		'currency' => 'TRY',
		'currency_name' => 'Turkish lira',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Istanbul',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'thailand' => array(
		'name' => 'Thailand',
		'country_id' => '206',
		'country_code' => 'th',
		'slug' => 'thailand',
		'global_location_id' => '213',
		'rel_gloc_ids' => '213,1177',
		'currency' => 'THB',
		'currency_name' => 'Baht',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Bangkok',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'hong-kong' => array(
		'name' => 'Hong Kong',
		'country_id' => '91',
		'country_code' => 'hk',
		'slug' => 'hong-kong',
		'global_location_id' => '97',
		'rel_gloc_ids' => '97',
		'currency' => 'HKD',
		'currency_name' => 'Hong Kong dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Hong_Kong',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'germany' => array(
		'name' => 'Germany',
		'country_id' => '53',
		'country_code' => 'de',
		'slug' => 'germany',
		'global_location_id' => '82',
		'rel_gloc_ids' => '82,1178,1179,1180,1181,1182,1183,1184,1185,1186,1187',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Berlin',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'netherlands' => array(
		'name' => 'Netherlands',
		'country_id' => '157',
		'country_code' => 'nl',
		'slug' => 'netherlands',
		'global_location_id' => '152',
		'rel_gloc_ids' => '152,1188,1189,1190,1191,1192,1193',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Amsterdam',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'japan' => array(
		'name' => 'Japan',
		'country_id' => '107',
		'country_code' => 'jp',
		'slug' => 'japan',
		'global_location_id' => '108',
		'rel_gloc_ids' => '108,1327,1328,1329,1330,1331,1332,1333,1334,1335,1336,1337',
		'currency' => 'YEN',
		'currency_name' => 'Japanese yen',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Search Results
Web results

Asia/Tokyo',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'global' => array(
		'name' => 'Global',
		'country_id' => (int) 251,
		'country_code' => 'on',
		'slug' => 'global',
		'global_location_id' => '275',
		'rel_gloc_ids' => '275',
		'currency' => 'USD',
		'currency_name' => 'US Dollar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => null,
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	)
)
$currentLocation = array(
	'name' => 'Turkey',
	'country_id' => '213',
	'country_code' => 'tr',
	'slug' => 'turkey',
	'global_location_id' => '219',
	'rel_gloc_ids' => '219,1173,1174,1175,1176',
	'currency' => 'TRY',
	'currency_name' => 'Turkish lira',
	'languages' => 'en',
	'default_language' => 'en',
	'country_time_zone' => 'Europe/Istanbul',
	'job_location' => '0',
	'published' => '1',
	'show' => '1'
)
$cityLists = array(
	(int) 0 => array(
		'name' => 'Dubai',
		'slug' => 'dubai'
	),
	(int) 1 => array(
		'name' => 'Abu Dhabi',
		'slug' => 'abu-dhabi'
	),
	(int) 2 => array(
		'name' => 'Ras al Khaimah',
		'slug' => 'ras-al-khaimah'
	),
	(int) 3 => array(
		'name' => 'Al Ain',
		'slug' => 'al-ain'
	),
	(int) 4 => array(
		'name' => 'Sharjah',
		'slug' => 'sharjah'
	),
	(int) 5 => array(
		'name' => 'Fujairah',
		'slug' => 'fujairah'
	),
	(int) 6 => array(
		'name' => 'Ajman',
		'slug' => 'ajman'
	),
	(int) 7 => array(
		'name' => 'Umm Al Quwain',
		'slug' => 'umm-al-quwain'
	)
)
$menuState = 'loggedoutmenu'
$showCVReviewLink = true
$profileInfo = array(
	'locations' => array(
		(int) 2 => 'UAE'
	),
	'searchKey' => '',
	'guest' => (int) 1,
	'jobCount' => '6994',
	'contributedJobCount' => '24',
	'courseCount' => null
)
$environment = 'production'
$langUrlPrefix = ''
$langUrl = 'https://jobs.laimoon.com/'
$themeUrl = 'https://jobs.laimoon.com/'
$siteUrl = 'https://jobs.laimoon.com/'
$staticUrl = 'https://cdn.laimoon.com/jobs/'
$langCode = 'en'
$pageScripts = array(
	(int) 0 => 'page_script'
)
$pageName = 'externalview'
$courseUrl = 'https://courses.laimoon.com/'
$onlineCourses = array()
$job = array(
	'Job' => array(
		'id' => '43451074',
		'contact_id' => '3773199',
		'recruiter_id' => '74726',
		'job_function_id' => null,
		'title' => '#781 - Operations Lead - M365 Technical Support, Product Led Growth & Advisory',
		'vacancies' => null,
		'job_type_id' => null,
		'description' => null,
		'pay_status' => 'Free',
		'external_job_description' => '<br><br><p> One of Upwork&#39;s largest clients, an American multinational technology company, is in search of an&#160;<b> Operations Lead </b> to oversee multiple team leads, ensuring that service delivery is consistent, efficient, and aligned with the client&#39;s global strategy for Microsoft 365 support, product led growth and advisory services. This individual will be responsible for operational excellence, driving product-led growth initiatives, and fostering a culture of innovation and continuous improvement across various teams and regions.  </p> <h3> Job Description </h3><p></p><ul><li> Oversee the performance of Team Leaders, ensuring alignment with organizational goals, support KPIs, operational efficiency, and customer satisfaction. </li><li> Drive the strategy for product-led growth across all technical support and advisory services, ensuring seamless integration with Microsoft technologies, insight gathering, innovation and experimentation to help improve customer experience and product excellence. </li><li> Foster a culture of innovation, flexibility, and continuous learning within the gig economy framework, enhancing our ability to adapt to changing customer needs and technology landscapes. </li><li> Champion diversity and inclusion at all levels, creating an empowering environment for all team members to thrive and contribute. </li><li> Lead cross-functional collaboration, sharing insights and best practices to drive continuous improvement across teams and services. </li><li> Implement and monitor outcome-based performance metrics, ensuring all teams are aligned with strategic objectives and delivering exceptional service to our customers. </li><li> Engage in high-level strategic planning, working closely with senior management to align operations with broader organizational goals and customer strategies. </li><li> Maintain a proactive approach to problem-solving, anticipating challenges, and implementing solutions that enhance service delivery and customer satisfaction. </li> </ul> <h3> Qualifications </h3><p></p><ul><li> Proven experience in operational leadership, preferably within a remote or gig-based workforce environment. </li><li> Good understanding of Microsoft 365 technologies and the ability to drive product-led growth strategies. </li><li> Exceptional leadership skills, with a track record of developing high-performing teams and fostering a culture of excellence. </li><li> Strong analytical and strategic thinking skills, capable of driving innovation and operational improvements. </li><li> Excellent communication and collaboration abilities, with the skill to inspire and unite teams across diverse geographical locations. </li><li> Adaptability and resilience, with the capacity to thrive in a dynamic, fast-paced global operation. </li></ul><p><b> What We Offer: </b></p><ul><li> The opportunity to lead within a global, dynamic environment that values innovation, diversity, and inclusion. </li><li> A pivotal role with the potential to impact our clients&#39; success and the growth of our organization significantly. </li><li> A competitive compensation package, comprehensive benefits, and opportunities for professional growth and personal development. </li></ul><p></p><h3> Additional Information </h3><p></p><ul><li> Fortune 500 Client </li><li> Competitive Pay </li><li> Remote Work </li></ul><p> All your information will be kept confidential according to EEO guidelines. </p>',
		'course_qualifications' => null,
		'global_location_id' => '219',
		'gender' => '0',
		'baseSalary' => null,
		'salary_duration' => 'Monthly',
		'job_type' => 'Full time',
		'salaryFrom' => null,
		'salaryTo' => null,
		'currency_id' => null,
		'hide_salary' => '0',
		'benefits' => null,
		'salary_type_id' => null,
		'travel_type_id' => null,
		'travel_id' => null,
		'education_id' => null,
		'education_background' => null,
		'language_id' => null,
		'position_level_id' => null,
		'position_type' => null,
		'number_of_staffs_mange' => null,
		'experiance' => null,
		'sales_experience' => null,
		'sales_focus' => null,
		'sales_cycle_id' => null,
		'reporting_to' => null,
		'otherAssignments' => null,
		'otherConsiderations' => null,
		'ideal_candidate' => null,
		'company_info' => null,
		'company_id' => '83119',
		'company_name' => 'Upwork',
		'external_apply_url' => 'https://tr.jooble.org/external/-4061882892689528605?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_tr&extra_ars_request_id=35ba99f1a0cd013cf615230caad78497',
		'external_short_url' => '4061882892689528605',
		'apply_url' => null,
		'contributed' => '0',
		'created' => '2024-05-03 03:20:05',
		'published' => '2024-05-03 03:20:05',
		'closed_time' => null,
		'updated' => '2024-05-03 03:20:05',
		'hideCompany' => null,
		'hide_contact_info' => '0',
		'application_count' => '0',
		'closed' => '0',
		'draft' => '0',
		'rejected' => '0',
		'deleted' => '0',
		'moderated' => '1',
		'boosted' => '0',
		'rejectnote' => null,
		'job_extended' => '0',
		'purchased' => '0',
		'seeder_id' => '113',
		'source_id' => 'jooble',
		'course_keywords' => null,
		'shortlist_magic_applied' => '0',
		'shortlist_magic_keywords' => null,
		'living_in' => '0',
		'age_limit' => null,
		'is_managerial' => '0',
		'application_email' => null,
		'quality_score' => null,
		'reopened' => '0',
		'quality_type' => 'White',
		'promoted' => '0'
	),
	'Recruiter' => array(
		'first_name' => 'Jooble Jobs',
		'last_name' => null,
		'recruiter_type' => 'company'
	),
	'GlobalLocation' => array(
		'id' => '219',
		'display_name' => 'Turkey',
		'name_ar' => null,
		'country_id' => '213',
		'Country' => array(
			'name' => 'Turkey',
			'id' => '213',
			'slug' => 'turkey',
			'code' => 'TR'
		)
	),
	'Company' => array(
		'id' => '83119',
		'name' => 'Upwork',
		'website' => 'http://www.upwork.com',
		'verified' => '0',
		'photo' => '1550745524_Upwork.JPG',
		'details' => '<p>Through Upwork businesses get more done, connecting with freelancers to work on projects from web and mobile app development to SEO, social media marketing, content writing, graphic design, admin help and thousands of other projects. Upwork makes it fast, simple, and cost-effective to find, hire, work with, and pay the best professionals anywhere, any time.</p>',
		'display_details' => ''
	),
	'Industry' => array(),
	'Tag' => array()
)
$jobsList = array()
$courses = array()
$promotedCourses = array()
$referer = '/'
$urlKeyword = '#781 '
$profile = array(
	'locations' => array(
		(int) 2 => 'UAE'
	),
	'searchKey' => '',
	'guest' => (int) 1,
	'jobCount' => '6994',
	'contributedJobCount' => '24',
	'courseCount' => null
)
$askLogin = true
$jobLinkTitle = '#781 '
$renderSchema = 'yes'
$title_for_layout = '#781 - Operations Lead - M365 Technical Support, Product Led Growth & Advisory jobs in Upwork in Turkey.'
$page_description = 'Apply to #781 - Operations Lead - M365 Technical Support, Product Led Growth & Advisory jobs in Upwork in Turkey.Find similar vacancies, jobs and salary information in Turkey.'
$locationForTitle = 'Turkey'
$currentJobCity = array(
	'id' => '219',
	'display_name' => 'Turkey',
	'name_ar' => null,
	'country_id' => '213',
	'Country' => array(
		'name' => 'Turkey',
		'id' => '213',
		'slug' => 'turkey',
		'code' => 'TR'
	)
)
$jobCompanyPage = array(
	'CompanyPage' => array(
		'id' => '6966',
		'title' => 'Upwork',
		'slug' => 'upwork',
		'summary' => '<p>Through Upwork businesses get more done, connecting with freelancers to work on projects from web and mobile app development to SEO, social media marketing, content writing, graphic design, admin help and thousands of other projects. Upwork makes it fast, simple, and cost-effective to find, hire, work with, and pay the best professionals anywhere, any time.</p>',
		'meta_title' => 'Jobs from Upwork',
		'meta_description' => 'Jobs from Upwork',
		'meta_keywords' => 'Jobs from Upwork',
		'draft' => '0'
	),
	'CompanyPageTranslation' => array(
		'id' => '6948',
		'company_page_id' => '6966',
		'title' => 'Upwork',
		'slug' => 'upwork',
		'summary' => '<p>Through Upwork businesses get more done, connecting with freelancers to work on projects from web and mobile app development to SEO, social media marketing, content writing, graphic design, admin help and thousands of other projects. Upwork makes it fast, simple, and cost-effective to find, hire, work with, and pay the best professionals anywhere, any time.</p>',
		'description' => null,
		'meta_title' => 'Jobs from Upwork',
		'meta_description' => 'Jobs from Upwork',
		'meta_keywords' => 'Jobs from Upwork',
		'company_matching_keywords' => null,
		'draft' => '0',
		'lang_code' => 'en'
	)
)
$location = 'Turkey'
$breadCrumbs = array(
	'Job Details' => ''
)
$relCourseBanner = array(
	'title' => '#781 , Operations ',
	'relatedUrl' => 'https://courses.laimoon.com/search/#781 | Operations ',
	'course_category_id' => '',
	'relatedOnlineUrl' => 'https://courses.laimoon.com/search/#781 | Operations ?fromloc=online&'
)
$published = '2024-05-03 03:20:05'
$daysleft = (float) 2
$isLoggedIn = false
$facebookSession = null
$fbConfig = array(
	'AppId' => '151651858238476',
	'APIKey' => '1c032aa6c89b302e8ec5dea94dc89104',
	'AppSecret' => 'f2b69d3a25fe65601f146efe7178e72a'
)
$linkedInConfig = array(
	'APIKey' => '779yus3aqi524z',
	'AppSecret' => 'XCdGJxUokce5Ygf6'
)
$criticalCSSes = array(
	'jobdetail' => 'jobdetail-critical-css',
	'companylist' => 'companylist-critical-css',
	'companyview' => 'companyview-critical-css',
	'agencylist' => 'agencylist-critical-css',
	'agencyview' => 'agencyview-critical-css',
	'laimoonverified' => 'laimoonverified-critical-css',
	'seopages' => 'seopages-critical-css',
	'externalview' => 'externalview-critical-css',
	'popularjobsearches' => 'popularjobsearches-critical-css'
)
$basicProfileIncomplete = true
$seeAllJobLink = 'https://jobs.laimoon.com/turkey/#781 '
$csaKeywords = array(
	(int) 0 => '#781 - Operations Lead - M365 Technical Support, Product Led Growth & Advisory'
)
$allowLoginClass = 'notlogin'
$jobLocSlug = 'turkey'
$jobLocName = 'Turkey'
$pfBackgrounds = ''
$jobLink = 'https://jobs.laimoon.com/jobs/externalview/43451074'
$companyName = ' at Upwork'
$twitterText = 'Hiring now! #781 - Operations Lead - M365 Technical Support, Product Led Growth & Advisory  at Upwork. Please apply or share https://jobs.laimoon.com/jobs/externalview/43451074'
$emailText = 'Hiring now! #781 - Operations Lead - M365 Technical Support, Product Led Growth & Advisory  at Upwork. Please apply or share by clicking here https://jobs.laimoon.com/jobs/externalview/43451074'
$sCompanyName = false
$csaSearchKey = '#781 - Operations Lead - M365 Technical Support, Product Led Growth & Advisory'
$jobDetails = 'job details'
$btn_text = 'Apply on company website'
$confidentialExists = false
$showCompany = (int) 1
$mainCheck = (int) 1
$confidentialThumbClass = ''
$cdnImageThumbPath = 'https://cdn.laimoon.com/profileimages/thumbnail/'
$companyPageTitle = 'Upwork'
include - APP/View/Jobs/externalview.ctp, line 206
View::_evaluate() - CORE/Cake/View/View.php, line 948
View::_render() - CORE/Cake/View/View.php, line 910
View::render() - CORE/Cake/View/View.php, line 471
Controller::render() - CORE/Cake/Controller/Controller.php, line 948
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 194
Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162
[main] - APP/webroot/index.php, line 115
Hiring company

Upwork

Through Upwork businesses get more done, connecting with freelancers to work on projects from web and mobile app development to SEO, social media marketing, content writing, graphic design, admin help and thousands of other projects. Upwork makes it fast, simple, and cost-effective to find, hire, work with, and pay the best professionals anywhere, any time.
Home Turkey #781 - Operations Lead - M365 Technical Support, Product Led Growth & Advisory

Home Turkey #781 - Operations Lead - M365 Technical Support, Product Led Growth & Advisory

#781 - Operations Lead - M365 Technical Support, Product Led Growth & Advisory

Job details

Job Description

Qualifications

Additional Information

Apply safely

Hiring company

Upwork

Why are you reporting this job?

Laimoon Job Alert fresh jobs directly from websites*

Jobs

Courses

Location

Follow us
