Home New Zealand Food & Beverage Supervisor
Home New Zealand Food & Beverage Supervisor
Food & Beverage Supervisor
Full time
at Sofitel
in
New Zealand
Posted on April 7, 2024
Job details
Company Description
Be accountable on a shift basis for the operations of the outlet through effective people management. Support revenue initiatives and maintain cost controls whilst providing total customer satisfaction with all customer contact. This role is ‘hands on’, working as part of a team to provide efficient 5 star service Demonstrate ‘ownership’ of the outlet through commitment to the following areas of responsibility. Supervision support and ongoing training to employees to ensure standards and procedures are observed to provide a consistent, high level of service for all customer contact. Supervision of the bar, restaurant, café, function and conference areas and activities. Planning and organising special functions Assisting Food and Beverage Manger in arranging the purchasing and pricing of goods according to budget Assist the Restaurant Manager in maintaining records of stock levels and financial transactions Ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance Conferring with customers to assess their satisfaction with meals and service Selecting, training and supervising waiting and kitchen staff Taking reservations, greet guests and assist in taking orders Provide food and beverage service to customers, maximising every opportunity to increase sales per person. Liaise with kitchen staff in relation to ‘product’ for the outlet, ensuring that quality and quantities are maintained to required standards. Observing liquor and other laws and regulations. Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations, in accordance with the hotel’s Food Safety Plan. Liaise with Conferencing and Reservations for specialised catering as required. Liaise with Restaurant Reservations as to upcoming bookings / time frames and maximum number of people at one period. Input into development of the outlet. Work with staff to minimise wastage and breakages. Work cohesively as a team member. Utilise forecasting spreadsheets relevant to the department. Ensure efficient, friendly and professional food and beverage service is provided to all guests. Provide for guests and patrons an experience and environment they feel meets their expectations. Familiarise yourself with VIP and regular guests to ensure their requests and needs are met. Set up systems to protect and maintain control of restaurant service equipment, correctly recording breakages and carry our regular stock takes. Set up and maintain a weekly cleaning schedule for the restaurant to achieve the highest possible hygiene and cleaning standards. Ensure all mis-en-place is completed prior to guests arriving. Ensure staff is competent in dining menu and wine list knowledge and can maximise sales to guests. Ensure guest billing is completed accurately following hotel procedure and that correct charges are posted. Ensure all revenues for the day are accounted for with daily summary being completed to ‘balance’ daily activity. Assessing and reviewing guest satisfaction through Voice of the Guest (Guest Book). Assist guests with any queries regarding local tourism information, and arrange tours and transportation as required. Perform any other duties within the employee’s range of competence as required by management. Person Specifications License Controller Qualification and Managers Certificate holder Minimum 12 months experience in a similar supervisory role at luxury outlet. Projects professional image at all times through personal presentation / interpersonal skills. Desire and ability to train and develop staff. Maintains awareness of industry trends in service, product and presentation. Initiates contacts and establishes rapport easily. Organises time and work efficiently. Effective numeracy, verbal and written communication skills. Appreciates and maintains an effective outlet for stress. Willingness to work weekends and public holidays as part of the job role. Has the aptitude and willingness to undertake further development with Sofitel. Full Time. $29.18 - $30.66Apply safely
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The <strong>HACCP Management for Food Manufacturing</strong> bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /> <br /> This <strong>HACCP Management for Food Manufacturing</strong> course provides complete 360-degree training on HACCP Management for Food Manufacturing. You’ll get not one, not two, not three, but <strong>twenty-five</strong> HACCP Management for Food Manufacturing courses included in this course. Plus Studyhub’s signature <strong>Forever Access</strong> is given as always, meaning these <strong>HACCP Management for Food Manufacturing</strong> courses are yours for as long as you want them once you enrol in this course<br /> <br /> <strong>This HACCP Management for Food Manufacturing Bundle consists the following career oriented courses:</strong> <ul> <li>Course 01: HACCP Course</li> <li>Course 02: Level 1 & 2 Food Hygiene Certificate and HACCP Training</li> <li>Course 03: Food Safety & Hygiene Certificate Level 1</li> <li>Course 04: Level 2 Food Safety</li> <li>Course 05: Food Hygiene Certificate</li> <li>Course 06: Supervising Food Safety in Catering</li> <li>Course 07: Food Hygiene and Safety Audit in Catering</li> <li>Course 08: Food Safety Level 3 and Hazards Control Training</li> <li>Course 09: Food Hygiene Training Level 2</li> <li>Course 10: Food Handlers Certificate</li> <li>Course 11: Food Allergen, Food Safeguarding and Kitchen Management Course</li> <li>Course 12: Good Manufacturing Practices (GMP) Certification</li> <li>Course 13: Food Labelling Regulations Training</li> <li>Course 14: Food Microbiology</li> <li>Course 15: Vacuum Packing Training: Food Preservation and Safety</li> <li>Course 16: Oven Cleaning Training</li> <li>Course 17: Comprehensive Dishwashing Training and Kitchen Hygiene</li> <li>Course 18: Quality Assurance Manager</li> <li>Course 19: Food Science Diploma</li> <li>Course 20: Food Technology Diploma</li> <li>Course 21: Warehouse Management</li> <li>Course 22: Inventory Management</li> <li>Course 23: Kitchen Porter Training: Hygiene, Safety, and HACCP Principles</li> <li>Course 24: Catering Management</li> <li>Course 25: Food and Beverage Manager</li> </ul> <strong>In this exclusive HACCP Management for Food Manufacturing bundle, you really hit the jackpot. Here’s what you get:</strong> <ul> <li>Step by step HACCP Management for Food Manufacturing lessons</li> <li>One to one assistance from HACCP Management for Food Manufacturing professionals if you need it</li> <li>Innovative exams to test your knowledge after the HACCP Management for Food Manufacturing course</li> <li>24/7 customer support should you encounter any hiccups</li> <li>Top-class learning portal</li> <li>Unlimited lifetime access to all twenty-five HACCP Management for Food Manufacturing courses</li> <li>Digital Certificate, Transcript and student ID are all included in the price</li> <li>PDF certificate immediately after passing</li> <li>Original copies of your HACCP Management for Food Manufacturing certificate and transcript on the next working day</li> <li>Easily learn the HACCP Management for Food Manufacturing skills and knowledge you want from the comfort of your home</li> </ul> <strong>Description</strong><br /> <br /> The <strong>HACCP Management for Food Manufacturing</strong> course has been prepared by focusing largely on HACCP Management for Food Manufacturing career readiness. 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'preferences' => '{"laimoon_fallback_number":"0"}' ), 'CourseTranslation' => array( 'id' => '222022', 'course_id' => '144530', 'title' => 'HACCP Management for Food Manufacturing Certificate', 'slug' => 'part-time-haccp-management-for-food-manufacturing-certificate-studyhub', 'external_link' => 'https://studyhub.org.uk/course/haccp-course/', 'summary' => '<strong>24 Hour Flash Deal **25-in-1 HACCP Management for Food Manufacturing Mega Bundle**</strong><br /> <br /> <strong>►►► HACCP Management for Food Manufacturing Enrolment Gifts â—„â—„â—„ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong><br /> <br /> Take the initial steps toward a successful long-term career by studying the <strong>HACCP Management for Food Manufacturing</strong> package online with <strong>Studyhub </strong>through our online learning platform. The <strong>HACCP Management for Food Manufacturing</strong> bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /> <br /> This <strong>HACCP Management for Food Manufacturing</strong> course provides complete 360-degree training on HACCP Management for Food Manufacturing. You’ll get not one, not two, not three, but <strong>twenty-five</strong> HACCP Management for Food Manufacturing courses included in this course. Plus Studyhub’s signature <strong>Forever Access</strong> is given as always, meaning these <strong>HACCP Management for Food Manufacturing</strong> courses are yours for as long as you want them once you enrol in this course<br /> <br /> <strong>This HACCP Management for Food Manufacturing Bundle consists the following career oriented courses:</strong> <ul> <li>Course 01: HACCP Course</li> <li>Course 02: Level 1 & 2 Food Hygiene Certificate and HACCP Training</li> <li>Course 03: Food Safety & Hygiene Certificate Level 1</li> <li>Course 04: Level 2 Food Safety</li> <li>Course 05: Food Hygiene Certificate</li> <li>Course 06: Supervising Food Safety in Catering</li> <li>Course 07: Food Hygiene and Safety Audit in Catering</li> <li>Course 08: Food Safety Level 3 and Hazards Control Training</li> <li>Course 09: Food Hygiene Training Level 2</li> <li>Course 10: Food Handlers Certificate</li> <li>Course 11: Food Allergen, Food Safeguarding and Kitchen Management Course</li> <li>Course 12: Good Manufacturing Practices (GMP) Certification</li> <li>Course 13: Food Labelling Regulations Training</li> <li>Course 14: Food Microbiology</li> <li>Course 15: Vacuum Packing Training: Food Preservation and Safety</li> <li>Course 16: Oven Cleaning Training</li> <li>Course 17: Comprehensive Dishwashing Training and Kitchen Hygiene</li> <li>Course 18: Quality Assurance Manager</li> <li>Course 19: Food Science Diploma</li> <li>Course 20: Food Technology Diploma</li> <li>Course 21: Warehouse Management</li> <li>Course 22: Inventory Management</li> <li>Course 23: Kitchen Porter Training: Hygiene, Safety, and HACCP Principles</li> <li>Course 24: Catering Management</li> <li>Course 25: Food and Beverage Manager</li> </ul> <strong>In this exclusive HACCP Management for Food Manufacturing bundle, you really hit the jackpot. Here’s what you get:</strong> <ul> <li>Step by step HACCP Management for Food Manufacturing lessons</li> <li>One to one assistance from HACCP Management for Food Manufacturing professionals if you need it</li> <li>Innovative exams to test your knowledge after the HACCP Management for Food Manufacturing course</li> <li>24/7 customer support should you encounter any hiccups</li> <li>Top-class learning portal</li> <li>Unlimited lifetime access to all twenty-five HACCP Management for Food Manufacturing courses</li> <li>Digital Certificate, Transcript and student ID are all included in the price</li> <li>PDF certificate immediately after passing</li> <li>Original copies of your HACCP Management for Food Manufacturing certificate and transcript on the next working day</li> <li>Easily learn the HACCP Management for Food Manufacturing skills and knowledge you want from the comfort of your home</li> </ul> <strong>Description</strong><br /> <br /> The <strong>HACCP Management for Food Manufacturing</strong> course has been prepared by focusing largely on HACCP Management for Food Manufacturing career readiness. It has been designed by our <strong>HACCP Management for Food Manufacturing</strong> specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it’s required by any learners.<br /> <br /> The <strong>HACCP Management for Food Manufacturing</strong> Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This <strong>HACCP Management for Food Manufacturing</strong> bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.<br /> <br /> This <strong>HACCP Management for Food Manufacturing</strong> Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into <strong>HACCP Management for Food Manufacturing</strong> Elementary modules, allowing our students to grasp each lesson quickly.<br /> <br /> The <strong>HACCP Management for Food Manufacturing</strong> course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.<br /> <br /> <strong>Certification</strong><br /> <br /> For the First Course <ul> <li>CPD Accredited e-Certificate - Free</li> <li>CPD Accredited Hardcopy Certificate - Free</li> <li>Enrolment Letter - Free</li> <li>Student ID Card - Free</li> </ul> For other courses, <ul> <li>CPD Accredited e-Certificate - 25 AED (Per Course)</li> <li>CPD Accredited Hardcopy Certificate - 39 AED (Per Course)</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'HACCP Specialist,Food Quality Manager,Food Safety Auditor,Product Development Specialist,Technical Manager,Quality Assurance Lead,Regulatory Compliance Officer,Food Manufacturing Supervisor,Training and Development Specialist', 'eligibility' => 'To participate in this HACCP Management for Food Manufacturing course, all you need is — <ul> <li>A smart device</li> <li>A secure internet connection</li> <li>And a keen interest in HACCP Management for Food Manufacturing</li> </ul> ', 'school' => 'StudyHub', 'keywords' => 'Food Safety,Haccp,haccp certificate,haccp training,haccp food safety', 'location' => 'Online', 'duration' => 'Upto 125 Hours', 'timing' => null, 'cost' => null, 'discount' => '50% Off for Laimoon Users!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '42172636', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Food & Beverage Supervisor', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<h2> Company Description </h2><br><p> Be accountable on a shift basis for the operations of the outlet through effective people management. 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This role is ‘hands on’, working as part of a team to provide efficient 5 star service </p><p> Demonstrate ‘ownership’ of the outlet through commitment to the following areas of responsibility. </p><p> Supervision support and ongoing training to employees to ensure standards and procedures are observed to provide a consistent, high level of service for all customer contact. </p><p> Supervision of the bar, restaurant, café, function and conference areas and activities. </p><p> Planning and organising special functions </p><p> Assisting Food and Beverage Manger in arranging the purchasing and pricing of goods according to budget </p><p> Assist the Restaurant Manager in maintaining records of stock levels and financial transactions </p><p> Ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance </p><p> Conferring with customers to assess their satisfaction with meals and service </p><p> Selecting, training and supervising waiting and kitchen staff </p><p> Taking reservations, greet guests and assist in taking orders </p><p> Provide food and beverage service to customers, maximising every opportunity to increase sales per person. </p><p> Liaise with kitchen staff in relation to ‘product’ for the outlet, ensuring that quality and quantities are maintained to required standards. </p><p> Observing liquor and other laws and regulations. </p><p> Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations, in accordance with the hotel’s Food Safety Plan. </p><p> Liaise with Conferencing and Reservations for specialised catering as required. </p><p> Liaise with Restaurant Reservations as to upcoming bookings / time frames and maximum number of people at one period. </p><p> Input into development of the outlet. </p><p> Work with staff to minimise wastage and breakages. </p><p> Work cohesively as a team member. </p><p> Utilise forecasting spreadsheets relevant to the department. </p><p> Ensure efficient, friendly and professional food and beverage service is provided to all guests. </p><p> Provide for guests and patrons an experience and environment they feel meets their expectations. </p><p> Familiarise yourself with VIP and regular guests to ensure their requests and needs are met. </p><p> Set up systems to protect and maintain control of restaurant service equipment, correctly recording breakages and carry our regular stock takes. </p><p> Set up and maintain a weekly cleaning schedule for the restaurant to achieve the highest possible hygiene and cleaning standards. </p><p> Ensure all mis-en-place is completed prior to guests arriving. </p><p> Ensure staff is competent in dining menu and wine list knowledge and can maximise sales to guests. </p><p> Ensure guest billing is completed accurately following hotel procedure and that correct charges are posted. </p><p> Ensure all revenues for the day are accounted for with daily summary being completed to ‘balance’ daily activity. </p><p> Assessing and reviewing guest satisfaction through Voice of the Guest (Guest Book). </p><p> Assist guests with any queries regarding local tourism information, and arrange tours and transportation as required. </p><p> Perform any other duties within the employee’s range of competence as required by management. </p><p></p><p><b> Person Specifications </b></p><p> License Controller Qualification and Managers Certificate holder </p><p> Minimum 12 months experience in a similar supervisory role at luxury outlet. </p><p> Projects professional image at all times through personal presentation / interpersonal skills. </p><p> Desire and ability to train and develop staff. </p><p> Maintains awareness of industry trends in service, product and presentation. </p><p> Initiates contacts and establishes rapport easily. </p><p> Organises time and work efficiently. </p><p> Effective numeracy, verbal and written communication skills. </p><p> Appreciates and maintains an effective outlet for stress. </p><p> Willingness to work weekends and public holidays as part of the job role. </p><p> Has the aptitude and willingness to undertake further development with Sofitel. </p><p> Full Time. $29.18 - 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All Sofitel hotels share an authentic passion for the new French art de vivre and luxurious French hospitality: embracing and honoring local culture; showcasing the finest in gastronomy complemented by classic French techniques; a dedication to the art of wellness; and a never-ending appreciation for classic and contemporary design.</p> ', 'meta_title' => 'Careers at Sofitel UAE', 'meta_description' => 'Careers at Sofitel UAE', 'company_matching_keywords' => '', 'draft' => '0' ), 'CompanyPageTranslation' => array( 'id' => '544', 'company_page_id' => '562', 'title' => 'Sofitel', 'slug' => 'sofitel', 'summary' => '<p> An impressive range of distinctive international hotels infused with new French elegance, allure and refinement.</p> ', 'description' => '<p> In 1964, Sofitel Luxury Hotels were created as the first French international hospitality brand, and today the Sofitel brand also encompasses the boutique MGallery by Sofitel, the historic Sofitel Legend and the fashionable SO Sofitel. 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Sofitel
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